We performed a comparison between BMC Helix Cloud Security and Cisco Umbrella based on real PeerSpot user reviews.
Find out what your peers are saying about Palo Alto Networks, Wiz, Microsoft and others in Cloud Workload Protection Platforms (CWPP)."PingSafe has a dashboard that can detect the criticality of a particular problem, whether it falls under critical, medium, or low vulnerability."
"We liked the search bar in PingSafe. It is a global search. We were able to get some insights from there."
"PingSafe's graph explorer is a valuable tool that lets us visualize all connected services."
"I like CSPM the most. It captures a lot of alerts within a short period of time. When an alert gets triggered on the cloud, it throws an alert within half an hour, which is very reasonable. It is a plus point for us."
"We like the platform and its response time. We also like that its console is user-friendly as well as modern and sleek."
"The management console is the most valuable feature."
"It is pretty easy to integrate with this platform. When properly integrated, it monitors end-to-end."
"The agentless vulnerability scanning is great."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"Role-based security is a valuable feature."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"The feature that we find most valuable is to be able to filter out those web requests that you don't want."
"Helps block personal email accounts."
"It has excellent resilience in cybersecurity. Cybersecurity for my organization is very important because we are a banking organization. We need this security to protect the personal information of our clients. This is very important for our security."
"DNS protection, domain blocking, SIP component, and the Cisco Umbrella roaming client are the valuable features of Cisco Umbrella."
"The most valuable feature is the ability to filter malware sites that could infect clients or allow them to download infected files."
"The user interface is great. It's very easy to tailor to our client's environment and needs."
"The insight into what our users are doing via Cisco Umbrella is valuable. Knowing that we're protecting our users as they leave our network is also valuable now because we've got more hybrid working."
"We immediately block impersonating users from accessing services over Cisco Umbrella-controlled devices."
"They need more experienced support personnel."
"When you find a vulnerability and resolve it, the same issue will not occur again. I want PingSafe to block the same vulnerability from appearing again. I want something like a playbook where the steps that we take to resolve an issue are repeated when that issue happens again."
"PingSafe filtering has some areas that cause problems, and to achieve single sign-on functionality, a break-glass feature, which is currently unavailable, is necessary."
"After closing an alert in Cloud Native Security, it still shows as unresolved."
"It took us a while to configure the software to work well in this type of environment, as the support documents were not always clear."
"The alerting system of the product is an area that I look at and sometimes get confused about. I feel the alerting feature needs improvement."
"I export CSV. I cannot export graphs. Restricting it to the CSV format has its own disadvantages. These are all machine IP addresses and information. I cannot change it to the JSON format. The export functionality can be improved."
"A beneficial improvement for PingSafe would be integration with Jira, allowing for a more streamlined ticketing system."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"I want the role-based security feature to be improved."
"The UI could be more user-friendly."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"Although Cisco Umbrella has an excellent global network footprint, there is still room for improvement and growth in this area. Additionally, there are bandwidth limitations associated with the connectors that need to be addressed. To be a viable solution for larger offices, Cisco Umbrella must continue to expand and improve its capabilities in these areas."
"I would like to see more integrability with other products."
"It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download."
"I am unsure if Cisco Umbrella offers a Windows option for running the server."
"I would like to see more integration between Cisco Umbrella and Cisco DNA Center."
"I would like to see Cisco enable us to get objects from the internet. I would also like to be able to choose groups."
"Looking at the full umbrella suite in the light of SASE, Secure Access Service Edge, they are clearly lacking in the inline CASB."
"They should provide more integrations and bring things together so that there is a more standard feel to their platform. We also use Cisco ISE, and it has a very different feel from Cisco Umbrella."
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BMC Helix Cloud Security is ranked 25th in Cloud Workload Protection Platforms (CWPP) with 5 reviews while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews. BMC Helix Cloud Security is rated 8.0, while Cisco Umbrella is rated 8.8. The top reviewer of BMC Helix Cloud Security writes "A highly scalable and straightforward solution with a knowledgeable support team". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". BMC Helix Cloud Security is most compared with Red Hat Advanced Cluster Security for Kubernetes, VMware Aria Operations, Threat Stack Cloud Security Platform and CloudBolt, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection.
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