We performed a comparison between BMC TrueSight Server Automation and Control-M based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
"It is a very stable and scalable cloud-only solution."
"The mobile application management, MAM, is the most useful aspect of the solution."
"Conditional access helps me control uncontrolled access."
"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."
"The most important feature is the schedulings."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management."
"The best feature of the solution is patch automation."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"Our data transfers have improved using Control-M processes, e.g., our monthly batches. When we used to do things manually, like copying files and reports, we used to take three to four days to complete a batch. However, with the automated file transfers and report sharing, we have been able to complete a batch within two and a half days and our reports are on time to users. So, 30% to 40% of the execution time has been saved."
"Control-M is excellent when it comes to building, scheduling, managing, and monitoring production workflows. Those workflows are of very high importance to our operations."
"The File Watcher utility, cyclic jobs, and email alert notification are valuable."
"If a job fails, that development team is notified right away, which improves reliability. Previously, it was on the operators to notify the developers that their job failed, erred, or aborted. Now, it's all automated."
"It has certainly helped speed things up."
"The scheduling feature and scheduling tool are the most valuable features. I like the scheduling services that we have in Control-M, which are very beneficial to our organization because they are automating things. There is also less manual work. We can schedule a task without any manual interruptions."
"It has multiple features. You can plan your execution in Control-M. It provides one single window where you can define workflows regardless of geographic boundaries and platforms. A batch process can be executed from this single window. It provides insights into your processes. Your business people will know what process they are running and what is the state of the process. Instead of knowing that they're not going to meet the SLA the next morning, the business people immediately know the changes in their process. Control-M is very easy. I can tell a non-technical person that this is how it works, and he would be able to easily understand it. Business people can understand the methodology of Control-M and the intuitive features that it has. It has a fantastic graphical user interface and is easy to understand. You just have to drag and drop but in a very intuitive way. Monitoring features are also good. It has different color coding schemes, which can help you to understand the status of your workflow. An operator who is not that technical and is just monitoring the status of the application can see by color-coding the status of a process. If anything goes wrong or a process is stuck, it gives you a hint. You can just right-click and see the logs and the output. Even if the system is not right there in the data center and is located somewhere else, you can monitor it right from there and see the workflows."
"Control-M provides us with a unified view, where we can easily define, orchestrate, and monitor all our application workflows and data pipelines. It also provides the ability to filter. So, if I don't want to see everything, I can also narrow it down or open ViewPoint. This is very important since we have thousands of jobs to monitor. If we did not have this ability, it would be very difficult to see what is going on."
"The technical support could be improved."
"Lacking in features such as Wi-Fi and network security."
"The reporting and cost have room for improvement."
"Reporting could be improved. It needs to be more expensive and robust."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."
"Microsoft Intune needs to improve the initial login process."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"Resource management on the base servers is sluggish and could be improved."
"There is no other functionality available to patch the containers that we need to include."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"I would like to see more container integration in the next release of this solution."
"BMC TrueSight Server Automation's scripting needs improvement."
"The setup of this suite is very complicated. It needs to be simplified."
"I've never been very successful when researching ways to utilize Batch Impact Manager. It's a tool to set up dummy jobs in your job flow and it's supposed to come back to you and say, 'Okay, for this job flow, you are 50 percent complete at a certain point in time'...I would like things like Batch Impact Manager to be a little more user-friendly, out-of-the-box."
"We've also had a few database bugs within our organization. I think we are migrating to OpenJDK rather than just regular Java and that has since shown some issues with our Control-M instance, timing out and causing our jobs to stop running. We are still working with BMC to fine-tune that and get that resolved."
"A Control-M on-prem license is based on the number of jobs, which is the number of tasks a particular customer wants to have. These tasks have to be run within 24 hours window. For example, if you have a license for 100 jobs, you can run a maximum of 100 jobs in a 24-hour window. If your operations could not run 10 jobs, and they ran only 90 jobs, they just carry over to the next day, but the next day, they will have 110 jobs. Control-M asks you to buy those 10 more licenses because you were out of compliance in terms of the number of licenses. This is something that needs to be indicated in Control-M GUI so that customers know the number of licenses they're going to use in this time window. Their support and documentation should be improved. I am not that satisfied with their customer support. Sometimes, they don't have the answers. Their documentation is very poor. It is not well written, and it is not in a very logical manner. You can use it on Unix, Linux, Windows, and AIX, but it needs some improvement on iSeries. It needs a built-in mechanism inside the system to give you an option to restore from the last point of failure. If a process crashes, the Control-M needs to have a mechanism in iSeries where the process can be restored from the last point of failure."
"The biggest improvement they could have is better QA testing before releases come out the door."
"Whenever I pull an S4HANA job to the Helix Control-M tool, it pulls it naturally with all the steps. A job can have several steps, and in this case, it is very easy to control the steps taken. However, in the case of the SaaS IBP tool, it can pull the job but cannot identify the steps. So, when I want to take an action in a step, I have to split the job."
"The report form and display function are weak; they are not very powerful."
"Everybody's biggest gripe is the reporting capability option. It is a gripe because there is a lot of information in Control-M, but the solution doesn't have a good reporting tool to extract that information. Now, if you want all that information, you need to rely on another third-party BI tool to extract the information out of Control-M."
"The reporting functionality needs a lot of work. We have faced problems with different versions where we run the right report, but it gives us blank entries. Then, when we run the same report again, it gives the correct data."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Control-M is ranked 3rd in Process Automation with 110 reviews. BMC TrueSight Server Automation is rated 8.2, while Control-M is rated 8.8. The top reviewer of BMC TrueSight Server Automation writes "Helps to automate and configure the endpoints of servers ". On the other hand, the top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, Automic Workload Automation and ESP Workload Automation Intelligence.
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