We performed a comparison between BigFix and BMC TrueSight Server Automation based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"It is a very helpful solution."
"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure."
"Autopilot is the most valuable feature of Microsoft Intune."
"The initial setup is not overly complex or difficult."
"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
"The most valuable feature of BigFix is the reporting tool and patching Windows."
"We've had no issues with stability."
"It's good for reporting hardware and software."
"The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"Technical support is good."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"The best feature of the solution is patch automation."
"There is no catalog for mobile access management (MAM) security."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"Reporting could be improved. It needs to be more expensive and robust."
"I would like some integration with the Microsoft reporting platform Power BI."
"The solution requires Mac support."
"What would make this product better is adding more security policies and features in the next upgrade."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"I'm looking for them to make big web UI improvements."
"I would eventually like to see a SaaS offering, a cloud-hosted BigFix instance where we only have to put a relay in our environment."
"The solution’s pricing could be improved."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"In-place and OS upgrades can be improved."
"BigFix should improve its compatibility with other platforms, such as Linux."
"We need a much better multi-tenant option."
"The solution should have some kind of a local caching methodology, where the patches can be taken locally into a localized relay server, and from there, the patch can be applied, so that there is not much usage of the network required."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"Needs more use cases into compliance management and the remediation process."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"The architecture is big, so the initial setup is not a straightforward task."
"There is no other functionality available to patch the containers that we need to include."
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BigFix is ranked 5th in Configuration Management with 91 reviews while BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews. BigFix is rated 8.6, while BMC TrueSight Server Automation is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of BMC TrueSight Server Automation writes "Helps to automate and configure the endpoints of servers ". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and Microsoft Defender for Endpoint, whereas BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, Red Hat Satellite, Microsoft Configuration Manager, HashiCorp Terraform and Parallels Mac Management for Microsoft SCCM. See our BMC TrueSight Server Automation vs. BigFix report.
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