We performed a comparison between Catchpoint and OpenText LoadRunner Professional based on real PeerSpot user reviews.
Find out what your peers are saying about Nexthink, Lakeside Software, Riverbed and others in Digital Experience Monitoring (DEM)."The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"The solution offers three different ways of slicing data to look for abnormalities."
"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"Scaling is definitely one of the best features of this solution. There are no issues scaling to 10,000 or 20,000 concurrent users."
"Graph monitoring is a valuable feature."
"When designing a workload model offers a good range of possibilities for creating goal-oriented scenarios, which helps us understand and meet SLAs."
"The initial setup and installation of the software were very easy and straightforward."
"The reporting is very good in regard to scripting and debugging."
"My favorite feature in LoadRunner Professional is its ability to group scripts under separate IDs."
"The reporting mechanism is a valuable feature that generates good reports."
"The number of protocols that it supports, and especially, for example, when it talks about SAP GUI-based performance testing."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."
"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."
"The old user version was better, it was more user-friendly."
"Catchpoint can be improved by focusing solely on network monitoring."
"Licensing costs could be reduced."
"You should be able to use LoadRunner as a single platform. You should be able to have browser based access. You should be able to run enterprise tests."
"We'd like the solution to be a bit more user-friendly."
"The solution needs to reduce its pricing. Right now, it's quite expensive."
"There's a reporting part of the cloud that could be improved a little bit."
"There is room for improvement of the pilot processing, the dump analysis, and forwarding results based on the dump analysis. We have a generator, root controller, different agents, and an analyzer, so all of these are very important when it comes to LoadRunner."
"On a scale of one to ten, where one is low, and ten is high-quality technical support, I rate the support a one."
"Micro Focus LoadRunner Professional can improve the implementation of digital areas, such as digital testing, UI and native application, and native mobile applications."
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Catchpoint is ranked 5th in Digital Experience Monitoring (DEM) with 12 reviews while OpenText LoadRunner Professional is ranked 2nd in Performance Testing Tools with 77 reviews. Catchpoint is rated 8.2, while OpenText LoadRunner Professional is rated 8.4. The top reviewer of Catchpoint writes "The UI is well designed, so it's easy to get the visibility you want". On the other hand, the top reviewer of OpenText LoadRunner Professional writes "A sophisticated tool that supports many languages and works with all kinds of applications". Catchpoint is most compared with Dynatrace, ThousandEyes, Datadog, Splunk Enterprise Security and AppDynamics, whereas OpenText LoadRunner Professional is most compared with Tricentis NeoLoad, OpenText LoadRunner Enterprise, OpenText LoadRunner Cloud, Apache JMeter and IBM Rational Performance Tester.
We monitor all Digital Experience Monitoring (DEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.