We performed a comparison between Centreon and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"We have all our tickets inside Centreon in real-time and can monitor a lot of ELP and CLN in real-time for application purposes."
"We have a single GUI where we can view the status of all our infrastructure."
"I really like the filtering capabilities of it. You can easily tell what's critical next to what's okay, the state of the services. It's very easy to get the whole picture quickly."
"Another feature we use is Business Activity, which provides us with an end-user perspective when a service is down or isn't working correctly. This is helpful when monitoring the KPIs. When we see a device or server that isn't working, we find the root cause."
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The installation process is not hard at all."
"It's fairly easy to set up."
"The authentication overall - including to the VPN and LAN - is excellent."
"The most valuable features are integration and ease of use."
"The company provides excellent service."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"I would like to see a better UI, one which is more responsive."
"Centreon needs to improve the granularity of the data as well as the graphical data. It would also be better to if there was improvement to the filtering/grouping system as well as the creation of views."
"I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area and make that active. The functionality was in the older version of Centreon MAP and in the new version, which was a complete rewrite, they dropped it."
"I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry."
"To get it started is a lot of work, since it comes empty. We had to push information into it to make it work."
"Sometimes, when the GUI and some of the search fields are being reset, and I return to the page, then I have to set them again. Therefore, some improvement on the UI and the filtering is needed."
"Centreon is very bad with auto-scanning. It's very monolithic software. It doesn't have microservices and it only has basic clustering. You cannot, for example, have six or seven nodes for Centreon's cloud processes."
"There is room for improvement in terms of customization and user-friendliness."
"It's an expensive solution."
"The guest portal is hard to use."
"The tool does not provide features for application-level monitoring."
"It might be practical to extend monitoring capabilities to include network devices"
"They only offer synthetic requests."
"I would like the product to offer more agility."
"Presently, it lacks the ability to integrate with other Cisco products."
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Centreon is ranked 11th in Network Monitoring Software with 27 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. Centreon is rated 8.6, while ThousandEyes is rated 8.4. The top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". Centreon is most compared with Zabbix, PRTG Network Monitor, Nagios Core, Icinga and Datadog, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, SolarWinds NPM and AppDynamics. See our Centreon vs. ThousandEyes report.
See our list of best Network Monitoring Software vendors and best Cloud Monitoring Software vendors.
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