We compared Check Point Harmony Email and Collaboration and Cisco Secure Email across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Check Point Harmony Email and Collaboration offers exceptional integration through APIs, advanced protection against data leaks, and the ability to detect complex social engineering attacks. Cisco Secure Email offers advanced protection against phishing attacks, reputation-based filtering, and robust tracking functionalities.
Room for Improvement: Check Point Harmony Email and Collaboration could improve integration with Exchange and other SaaS clouds while enhancing its threat clouds and AI engines. Cisco Secure Email should improve global malicious email defense, data loss prevention, and integration with third-party solutions.
Service and Support: Check Point has earned mixed reviews for its customer service. Some customers appreciate the technical support provided, while others are dissatisfied with response times. Cisco support is generally considered knowledgeable and helpful, but a few users reported slow response times and difficulty navigating the support process.
Ease of Deployment: Check Point Harmony Email is considered relatively easy to implement. Cisco Secure Email is generally straightforward and seamless to set up. It provides a modular and adaptable environment, but new users may need training.
Pricing: Check Point Harmony Email and Collaboration is a cost-effective option. It offers competitive prices and is suitable for small to medium-sized organizations. Opinions on the pricing of Cisco Secure Email are mixed. Some find it expensive but worth the investment, while others find it reasonably priced and competitive with other vendors.
ROI: Check Point Harmony Email and Collaboration delivers superior return on investment compared to other options. Cisco Secure Email's return on investment is influenced by factors such as use case, organization size, and industry.
Comparison Results: Check Point Harmony Email and Collaboration is an effective solution for blocking malicious attachments and detecting social engineering attacks. However, there is room for improvement in terms of integration and support, reducing false positives, and enhancing response times. Cisco Secure Email is highly regarded for its intelligence threat detection, reputation filtering, and robust tracking abilities. The solution’s areas for improvement include data loss prevention and third-party integration.
"The good part is that you don't have to configure it, which is very convenient."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The initial setup was easy."
"Does a thorough job of examining email and URLs for malicious content."
"The product is not resource-intensive."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The email protection is excellent, especially in terms of anti-phishing policies."
"This product enhances faster and more secure sharing of information among colleagues from different departments."
"The most valuable feature of the solution is the phishing protection it offers."
"The feature I find to be most valuable is very much the zero-touch provisioning. I was able to be up, operational, and 100 percent functional in less than a half an hour."
"The solution has a very effective anti-phishing algorithm that detects a significantly higher number of phishing emails compared to the default Microsoft solution."
"The product is reliable and sturdy."
"Check Point's technical support is very good."
"The setup is very easy. I haven't faced any complexity with the setup of the solution."
"This DLP is very useful, as it gives our users additional protection."
"It provides good IT assistance."
"Cisco Secure Email is part of Cisco's extensive efforts and investments in technology, especially in the realm of cyber security. The product is one among many security solutions offered by Cisco."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"I can customize the configuration and policies."
"Cisco Secure Email has strong inbound services."
"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."
"There are a lot of filters for scam emails and things like that work out of the box. You can also use the antivirus features. I like its features."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"The product must provide better malware detection."
"The GUI is sometimes slow to fetch the device report and could be improved."
"We need a separate license and we don't know how to get the license that is required."
"I'd like some additional features any product can give me to protect our environment in a better way."
"The next release should focus more on email categorization and provide options for unlocking blocked safe emails."
"We understand that false positives are always there, but sometimes the notifications are more than expected."
"The solution fails to support hybrid deployments."
"I need to go to Check Point's admin portal if I want to see the license list and the details of the users of the tool, making it an area of concern where some ease of process should be provided from an improvement perspective."
"Cloud Guard would be a complete solution if Check Point added a comprehensive data loss solution that included capabilities such as bulk data transfer detection."
"Its guides are not great."
"It would be good to have the option to export the respective record data from dashboards or logs to .csv or other files."
"A phishing simulator would be helpful as a user training module."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"The hardware is not up to the mark. Two to three times a year we have complete downtime."
"There are some concerns in the way the architecture is set up, making it an area where improvements are required."
"The scalability must be improved."
"The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"We would like to see more options for the customization of content filters."
"The solution does not have a strong outbound service. It should also integrate DLP."
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Check Point Harmony Email & Collaboration is ranked 7th in Email Security with 49 reviews while Cisco Secure Email is ranked 2nd in Email Security with 56 reviews. Check Point Harmony Email & Collaboration is rated 8.6, while Cisco Secure Email is rated 8.4. The top reviewer of Check Point Harmony Email & Collaboration writes "Has a user-friendly dashboard, a great anti-phishing algorithm, and sandboxing for testing". On the other hand, the top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". Check Point Harmony Email & Collaboration is most compared with Avanan, Microsoft Defender for Cloud, Mimecast Email Security, Barracuda Email Protection and Fortinet FortiMail Cloud, whereas Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Symantec Messaging Gateway. See our Check Point Harmony Email & Collaboration vs. Cisco Secure Email report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.