We compared Check Point Harmony Email and Collaboration and Mimecast Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Check Point Harmony Email and Collaboration offers exceptional integration through APIs, advanced protection against data leaks, and the ability to detect complex social engineering attacks. Mimecast Email Security is appreciated for its efficient archiving capabilities and effective protection against targeted threats. Its seamless integration with Microsoft 365 also earned high marks.
Room for Improvement: Check Point Harmony Email and Collaboration could improve integration with Exchange and other SaaS clouds while enhancing its threat clouds and AI engines. Mimecast Email Security should focus on improving its administrative aspect, filtering capabilities, and ease of setup.
Service and Support: Check Point has earned mixed reviews for its customer service. Some customers appreciate the technical support provided, while others are dissatisfied with response times. Mimecast's customer service elicits varied opinions, with some customers expressing satisfaction with its responsiveness and effectiveness, while others perceive it as unsatisfactory.
Ease of Deployment: Check Point Harmony Email is considered relatively easy to implement. Users had mixed experiences with Mimecast Email Security's setup. Some users found it fast and uncomplicated, while others found it moderately complex.
Pricing: Check Point Harmony Email and Collaboration is a cost-effective option. It offers competitive prices and is suitable for small to medium-sized organizations. Mimecast Email Security is generally seen as costly, and some users struggle to justify the expense. It’s perceived as more expensive than competing solutions.
ROI: Check Point Harmony Email and Collaboration delivers superior return on investment compared to other options. It is challenging to measure the return on investment for Mimecast Email Security.
Comparison Results: Check Point Harmony Email and Collaboration is an effective solution for blocking malicious attachments and detecting social engineering attacks. However, there is room for improvement in terms of integration and support, reducing false positives, and enhancing response times. Mimecast is commended for its archiving and targeted threat protection capabilities. On the other hand, Mimecast faces challenges with its administrative aspect, filtering capabilities, and high pricing.
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"The basic features are okay and I'm satisfied with the Defender."
"The product's scalability is good."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"The technical support is good and quick to resolve issues."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"It's very easy to use, and the onboarding process is straightforward."
"We need the phishing detection and email quarantine. Once an email is considered malicious, it stays in the quarantine where we can interrogate it. We can check out why it was quarantined and see if it should be delivered to the individual."
"The main benefit is that hackers can't steal information."
"It helped us to bring security compliance and ensure system robustness throughout."
"It fully protects colleagues from visiting insecure sites and browsing in unhealthy environments."
"This product enhances faster and more secure sharing of information among colleagues from different departments."
"The product is a fairly complete and centralized solution accessible through the Infinity Portal."
"I appreciate the ease of deployment and the intuitive dashboard. Even someone with basic IT knowledge can easily understand the dashboard and identify potential threats."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"We like Mimecast's spam filtering. The email signature feature is also a big plus for our users."
"It does a good job for us, and its admin console is easy to use."
"The solution is pretty straightforward to use and easy to set up."
"The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy."
"The product is good. To date, we have not faced any challenges."
"It's good, it keeps the spam out."
"URL inspection works pretty well."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"We need a separate license and we don't know how to get the license that is required."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"The pre-sales cost calculations could be more transparent."
"They could improve Check Point support response times. Sometimes it takes days to resolve or even days to get a first response."
"The implementation could definitely be better."
"They should consider a module that allows the customizing of reports so we can generate executive information for the client (to explain in simple language the general security situation in the SaaS environment)."
"Check Point Infinity Portal sometimes feels a bit slow, and there are performance issues that should be easy to fix."
"At this time, the two-factor authentication does not work for Active Directory."
"After updates, the internet connection fails, and I have to restart my desktop to resume initial functionalities."
"There is always room for improvement and growth."
"They could continue to offer more stringent security policy measures for threat point management."
"I'd like to have better support from the product in the future."
"External security features need improvement."
"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year."
"Lately, Mimecast's outbound mail servers have been regularly blocklisted by spam filters. That didn't happen a few years back, but it seems to be a more frequent problem these days. When a server is blocklisted, it means all of my outgoing mail ends up in the recipient's junk mail. That affects my reputation and business confidence."
"While it's quick and easy, the initial setup could be more user-friendly."
"The filtering needs more flexibility."
"The platform's cost-effectiveness could be improved."
"The solution is very expensive."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
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Check Point Harmony Email & Collaboration is ranked 7th in Email Security with 49 reviews while Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 25 reviews. Check Point Harmony Email & Collaboration is rated 8.6, while Mimecast Email Security is rated 8.0. The top reviewer of Check Point Harmony Email & Collaboration writes "Has a user-friendly dashboard, a great anti-phishing algorithm, and sandboxing for testing". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". Check Point Harmony Email & Collaboration is most compared with Avanan, Microsoft Defender for Cloud, Cisco Secure Email, Barracuda Email Protection and Fortinet FortiMail Cloud, whereas Mimecast Email Security is most compared with Abnormal Security, Microsoft Exchange Online Protection (EOP), Cisco Secure Email, Darktrace and Fortinet FortiMail. See our Check Point Harmony Email & Collaboration vs. Mimecast Email Security report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.