We performed a comparison between Check Point Harmony Endpoint and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The product's initial setup phase is very easy."
"It is stable and scalable."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Ability to get forensics details and also memory exfiltration."
"This is stable and scalable."
"The initial setup is very easy."
"The product is stable."
"The technical support is good."
"The most valuable features of the solution are web protection and threat prevention."
"Before we used this solution, our mail was blacklisted. Now we are white listed by all organizations, including Google. Also the security of our institution has really improved."
"We had a ransomware attack and the SandBlast agent automatically picked up the ransomware."
"The most valuable feature is the Zero-day protection, which covers our on-premises users, and well as those users who are outside of our network."
"The best thing is that it fits into all environments, which gives any organization a chance to use it intuitively without worrying about the nature of their industry."
"The pricing is pretty reasonable."
"The solution is stable."
"The interface is quite easy to use."
"It is very simple to use."
"The most valuable features of the solution are that it is easy to use and has good support."
"In Symantec, we have found that the most important feature is Application and Device Control."
"The setup is quite easy."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Cannot be used on mobile devices with a secure connection."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The solution should address emerging threats like SQL injection."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"ZTNA can improve latency."
"It takes about two business days for initial support, which is too slow in urgent situations."
"There should be some way of managing this solution outside the organization's network, possibly with some type of remote access. For example, if I'm the admin of Check Point who manages the entire network, I would like to have access on my home device or maybe a mobile app to get reports, etc."
"Check Point users a pattern-based security module, which is something that can be improved."
"The product updates are a manual process for my administrator and can take several hours out of his day."
"They need to focus on more scalability (as much as possible) so that the solution can run across all supported OS."
"SandBlast Agent had moments in which it had a high load, we escalated it to the CheckPoint support that helped us to stabilize it. We had a problem with the parameterization of the solution. Once corrected by following the CheckPoint instructions, everything worked normally again."
"Customization of UI should be a little better in terms of application UI and messages that are displayed when something is blocked or non-compliant."
"A couple of times, we experienced some sales issues."
"They could improve memory consumption."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
"While they are quite dynamic, they need to ensure they are detecting threats faster in the future to keep people safer."
"Its UI could be more user-friendly."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
"The interface is very complicated."
"The solution needs to provide better integration."
"Reporting is a major issue, as it is not user friendly."
"The solution’s scalability and stability could be improved."
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Check Point Harmony Endpoint is ranked 8th in Endpoint Detection and Response (EDR) with 104 reviews while Symantec Endpoint Detection and Response is ranked 25th in Endpoint Detection and Response (EDR) with 28 reviews. Check Point Harmony Endpoint is rated 8.8, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of Check Point Harmony Endpoint writes "Excellent anti-ransomware protection, zero-day phishing protection, and web browsing filtering". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". Check Point Harmony Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and Cortex XDR by Palo Alto Networks, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and CrowdStrike Falcon. See our Check Point Harmony Endpoint vs. Symantec Endpoint Detection and Response report.
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