We compared Zabbix and Checkmk based on our user's reviews in several parameters.
Zabbix stands out for its comprehensive monitoring capabilities, customization options, and excellent customer service, while Checkmk is praised for its monitoring capabilities, reporting options, and ease of use. Zabbix users commend its performance and flexibility, while Checkmk users appreciate its ease of navigation and detailed reporting. Both products offer reasonable pricing and positive ROI, but Zabbix users suggest improvements in the user interface and integration capabilities, while Checkmk users seek enhancements in user-friendliness, documentation, alerts, and scalability.
Features: Zabbix stands out for its extensive customization options, while Checkmk impresses with its comprehensive reporting capabilities. In addition, Zabbix offers robust performance and intuitive dashboards, while Checkmk provides real-time insights and customizable reports.
Pricing and ROI: Zabbix offers a reasonably priced solution with a flexible licensing model, while Checkmk has found to be reasonable and affordable. Zabbix emphasizes a straightforward setup process, whereas Checkmk offers an easy setup process without any associated costs. Both products have received positive feedback from users regarding their setup cost., Zabbix users praise its performance and customization options, helping improve efficiency and prevent costly incidents. Checkmk users report significant improvements in monitoring efficiency and effectiveness, resulting in time and cost savings.
Room for Improvement: Zabbix users request improvements in user interface, documentation, customization options, and integration capabilities. Checkmk users express concerns about interface design, documentation, alerting system, scalability, and performance in larger networks.
Deployment and customer support: The reviews for Zabbix and Checkmk indicate that the time required to establish a new tech solution varies among users. Some users of Zabbix spent three months on deployment and a week on setup, while others required a week for both deployment and setup. Checkmk also had users reporting varying durations, with some taking three months for deployment and an additional week for setup, and others taking only one week for both. The context in which users use the terms "deployment" and "setup" should be considered when evaluating these timeframes., Zabbix's customer service is highly praised for their promptness, helpfulness, and strong commitment to resolving issues efficiently. Checkmk's customer service is appreciated for their prompt response, helpful assistance, and reliable solutions.
The summary above is based on 28 interviews we conducted recently with Zabbix and Checkmk users. To access the review's full transcripts, download our report.
"We can manage the entire system across the network and troubleshoot the pain points."
"I really like the auto-discovery feature."
"We can monitor multiple sites using the product."
"The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"The initial setup of Checkmk was easy...It is a very stable solution."
"It's versatile, scalable, and easier to use compared to other solutions like Nagios and OMD."
"The most valuable features of Checkmk are its resource monitoring, infra monitoring, and log factor configuration."
"I have found that the reporting feature in Zabbix is most valuable. Additionally, the solution has given us bandwidth options, we are able to see where problems are. For example, we noticed a problem that occurred because of a bad interface going in the wireless VLAN."
"The most valuable feature is the monitoring of virtual machines."
"We are able to monitor our virtual infrastructure, virtual machines, windows servers, databases, and the network using a simple network management protocol. We are able to pull almost all the metrics that we want, receive notifications, and have them integrate with telegrams for certain devices that are critical, such as UPSs."
"I really enjoy network traffic triggers that allow us to check traffic threshold from ISP."
"Zabbix is an excellent performance monitoring tool."
"There is less computing power needed for scaling."
"I'm supervising all the IT departments, and Zabbix seems quite good for them. It provides graphics and information in real time. We get alerts about crashes on the system, enabling us to quickly repair issues. We can easily find devices with problems."
"Zabbix is scalable."
"The Wi-Fi side needs improvement."
"I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most."
"The initial setup is a bit complex."
"If an alert is generated for a specific pattern in the log, and if Checkmk catches that log, it will stay there even after the alert is resolved."
"In Checkmk, the documentation can probably be improved a bit more."
"It is easy for tech-savvy people, but newcomers might find it intimidating."
"Sometimes we receive alerts, and it can become annoying when you acknowledge an alert. It is very clunky when you acknowledge the alert. The process is not very intuitive, and there are instances where it feels a bit cumbersome to acknowledge an alert."
"Zabbix claims that there is an auto-discovery process but my team member was facing difficulty and was told that it's not really automatic, and there are some manual steps."
"Documentation terminology could be improved."
"Outside of the normal standard monitoring, I would like to extend patching, importing patching, and supporting patching for Windows Servers."
"I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this."
"The event correlation could be better."
"I would like to better be able to monitor Oracle processes."
"Even though it’s such a powerful monitoring system, it would be more helpful if it had a flexible UI."
"Zabbix can use better documentation and support for troubleshooting."
Checkmk is ranked 15th in Cloud Monitoring Software with 6 reviews while Zabbix is ranked 2nd in Cloud Monitoring Software with 100 reviews. Checkmk is rated 8.6, while Zabbix is rated 8.2. The top reviewer of Checkmk writes "A reasonably priced tool for system and application monitoring". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Checkmk is most compared with Icinga, Netdata, Centreon, Observium and Nagios XI, whereas Zabbix is most compared with Centreon, SolarWinds NPM, Nagios Core, Nagios XI and Amazon CloudWatch. See our Checkmk vs. Zabbix report.
See our list of best Server Monitoring vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
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