Amazon CloudWatch vs Zabbix comparison

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Amazon Web Services (AWS) Logo
4,311 views|3,484 comparisons
88% willing to recommend
Zabbix Logo
17,249 views|13,381 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Aug 9, 2023

We compared Zabbix and Amazon CloudWatch across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Ease of Deployment: Zabbix's setup can vary in terms of ease and complexity, with some users finding it straightforward while others find it more challenging. It may require technical expertise and knowledge of Linux and programming. Amazon CloudWatch's setup is described as easy, straightforward, and not overly difficult. It can be completed within minutes or a couple of days, depending on the specific requirements and complexity of the stack. 
  • Features: Zabbix is highly regarded for its user-friendly interface, scalability, and wide range of features, such as customizable dashboards and trigger dependencies. In contrast, Amazon CloudWatch is appreciated for its simplicity in configuration, integration with other AWS services, and user-friendly interface.
  • Room for Improvement: Zabbix can enhance its effectiveness by addressing false positives, optimizing performance, improving the user interface, and automating network mapping. Meanwhile, Amazon CloudWatch could benefit from enhancements in monitoring application performance, generating reports, real-time monitoring, and visualizing data via dashboards.
  • Pricing: Zabbix's setup cost is uncertain, potentially involving additional purchases for features or support services. Amazon CloudWatch offers a fair pricing structure based on usage and processing, without any separate licensing fees. However, users must pay for extra storage space, and the pricing may fluctuate as the project expands.
  • ROI: Zabbix provides cost savings by eliminating expensive fees, while Amazon CloudWatch helps companies save on manual monitoring expenses and has proven to be a beneficial investment.
  • Service and Support: Users have mixed opinions about the customer service and support provided by Zabbix, while the customer service and support of Amazon CloudWatch are highly praised and appreciated, with solution architects being readily available.

Comparison Results: Zabbix's setup can vary in ease and complexity, requiring technical expertise and knowledge of Linux and programming. However, it offers extensive features, customization options, and a free open-source version. On the other hand, Amazon CloudWatch has an easy and straightforward setup process, user-friendly interface, and good technical support. It is highly valued for its simplicity, stability, scalability, and integration with other AWS services. However, it has limitations in monitoring application performance and generating reports. Pricing-wise, Zabbix is free and open-source, while CloudWatch's pricing is considered reasonable. 

To learn more, read our detailed Amazon CloudWatch vs. Zabbix Report (Updated: May 2024).
771,170 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I can put it in a simple term, its simplicity is always there.""I have found the memory metrics and the CPU metrics valuable.""Amazon CloudWatch is a cheap and easy-to-use solution.""Setting up this product was easy. I found data analytics as its most valuable feature.""Monitoring time and ensuring ease in it is the most valuable feature.""The most valuable feature of Amazon CloudWatch is collecting the logs from Lambda.""The solution is easy to use.""It is a stable solution...I rate the technical support a ten out of ten."

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"I have found that the reporting feature in Zabbix is most valuable. Additionally, the solution has given us bandwidth options, we are able to see where problems are. For example, we noticed a problem that occurred because of a bad interface going in the wireless VLAN.""The most valuable feature is the support for monitoring Cisco switches.""It provides high scalability, alerting, notification, templating, and end-to-end security.""The level of discovery-based configuration that lets us auto-configure the monitoring for various systems is a valuable feature.""The performance and bandwidth are valuable features.""There are lots of great features and functionality within the solution.""We value the auto-host discovery, template import, bulk import/export features. Newer versions also add nice features, such as multi-IP per host.""Templates are good. We download them from the official Zabbix site or the community. If the information we need isn't available, we create custom templates based on client requirements."

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Cons
"What would make Amazon CloudWatch better is if it includes more on-site checks, particularly status checks on the CPU, network input/output, etc. It would also be helpful if there's built-in swap space, disk, and memory monitoring in Amazon CloudWatch because, at the moment, my team has to configure it manually through a shell script.""Improvement of SSSD logs would be beneficial.""There is room for improvement in the pricing, because they have a premium version, but it's not really a premium version. It's just an enhanced monitoring version, and it can be a bit expensive depending on your usage.""Right now, in relation to monitoring services, there are too many services and too many metrics per service.""I think something that can be improved are the alerts and alerting mechanism based on no rejects. We want to have it more flexible and that is one of the key things that is required.""Amazon CloudWatch needs improvement. The main thing is we have noticed missing logs.""The monitoring part and GUI are areas in Amazon CloudWatch that have shortcomings currently and can be considered for improvements in the future.""I do not know whether or not CloudWatch can be integrated with on-prem services."

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"Zabbix technical support is sold separately.""There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution.""Zabbix is not easy to configure, and upgrading is also an issue.""I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE.""If you want to use all of the features then you have to pay a licensing fee.""Zabbix isn't very good at automation just yet.""The user web interface is a little bit too basic, we need to link Zabbix to Grafana to have more options, such as graphs and charts. The interface needs to be improved. Additionally, there could be better integration with Grafana API.""In the next release, I'm hoping for features targeted towards larger users with more customizable options. Despite this, I think pre-canned reports that can be used straight out of the box would be beneficial rather than having to configure each report individually. Additionally, a deeper dive into software configurations on the machines would be useful, although I understand there may be challenges in implementing this due to scripting requirements. More documentation would also be appreciated."

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Pricing and Cost Advice
  • "We have monthly licensing costs. The licenses are probably in the vicinity of about $300 - $350/month."
  • "Its pricing is reasonable. It is sometimes tricky, but it is reasonable as compared to others."
  • "What's were using is the free service of Amazon CloudWatch, so they're not charging us. As for hidden fees, we're not aware of them because we're using what our clients provided us."
  • "The pricing model is pay-as-you-go so you have to be mindful of usage to manage costs."
  • "Amazon CloudWatch has very cheap pricing, and it hardly costs my company $25-$30 a month for fifty systems, so it's pretty affordable."
  • "The solution is expensive."
  • "The price of Amazon CloudWatch is reasonable for detailed basic monitoring."
  • "The price of Amazon CloudWatch is reasonable. When the rate of data collection is done the price will increase. The price is less than other solutions."
  • More Amazon CloudWatch Pricing and Cost Advice →

  • "It’s free of cost."
  • "It is a true open-source solution, so there are no licensing costs."
  • "The product is an open source and free solution."
  • "It's free software released under the GNU/GPL license."
  • "There are no licenses."
  • "We’re using the free version, which covers all our current needs."
  • "It is free, which allows us to reduce costs."
  • "I was using the free, Community Edition."
  • More Zabbix Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want using these, but they require quite some expertise before you can use them. Then there are the ones that are not open source, the enterprise softwares and cost you some money, but on the other hand, they are extremely easy to set-up and learn. You can have them up and running in a matter of minutes. And then there are those which are completely cloud based. They can be free of cost or charge some money depending on the software. The good thing about these is that you don’t have to install any extra software, and it can be managed completely online but then again these have limited features and you cannot exploit them to the full extent as you can do with the open-source and to some extent the enterprise software, so I won’t suggest you to use these, because these are generally not the complete solutions and require other support software to achieve the same. Below I have listed the outstanding pros and cons of the various Network analyzers that you can look into Nagios Pros: Nagios offers an extensive set of collector plug-ins that allows users to gather performance and availability data from a broad range of operating systems, including  Windows and Netware Nagios… Read more →
    Questions from the Community
    Top Answer:The monitoring features are valuable.
    Top Answer:CloudWatch doesn’t monitor disk throughput by default. It is part of EC2. If EC2 forwards the logs, then we can do it.
    Top Answer:The template system in Zabbix is very beneficial as it saves time in configuration.
    Top Answer:Zabbix's licensing and pricing are good for our needs.
    Top Answer:To improve Zabbix, adding more features to support the monitoring of modern workloads like containers would be beneficial. Many environments are shifting away from traditional setups to remote and… more »
    Ranking
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    4,311
    Comparisons
    3,484
    Reviews
    33
    Average Words per Review
    438
    Rating
    8.2
    Views
    17,249
    Comparisons
    13,381
    Reviews
    26
    Average Words per Review
    616
    Rating
    8.4
    Comparisons
    Learn More
    Overview

    Amazon CloudWatch is a monitoring and observability service provided by Amazon Web Services (AWS). It allows users to collect and track metrics, collect and monitor log files, and set alarms. With CloudWatch, users can gain insights into their applications, infrastructure, and services, enabling them to make informed decisions and take necessary actions. 

    It provides a unified view of AWS resources and applications, making it easier to troubleshoot issues and optimize performance. CloudWatch offers a range of features including customizable dashboards, automated actions, and integration with other AWS services. 

    The product is a scalable and reliable solution that helps businesses ensure the availability and performance of their applications and infrastructure.

    Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services. 

    It offers a wide range of features including data collection, visualization, and reporting. 

    With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

    Sample Customers
    AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
    1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
    Top Industries
    REVIEWERS
    Financial Services Firm31%
    Healthcare Company13%
    Computer Software Company13%
    Renewables & Environment Company6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm16%
    Manufacturing Company6%
    Government6%
    REVIEWERS
    Computer Software Company24%
    Comms Service Provider10%
    Financial Services Firm7%
    Aerospace/Defense Firm7%
    VISITORS READING REVIEWS
    Educational Organization34%
    Computer Software Company12%
    Financial Services Firm6%
    Government6%
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise16%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise15%
    Large Enterprise64%
    REVIEWERS
    Small Business49%
    Midsize Enterprise20%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise42%
    Large Enterprise40%
    Buyer's Guide
    Amazon CloudWatch vs. Zabbix
    May 2024
    Find out what your peers are saying about Amazon CloudWatch vs. Zabbix and other solutions. Updated: May 2024.
    771,170 professionals have used our research since 2012.

    Amazon CloudWatch is ranked 9th in Cloud Monitoring Software with 40 reviews while Zabbix is ranked 2nd in Cloud Monitoring Software with 101 reviews. Amazon CloudWatch is rated 8.0, while Zabbix is rated 8.2. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Amazon CloudWatch is most compared with Datadog, Google Cloud's operations suite (formerly Stackdriver), Dynatrace, SolarWinds NPM and Nagios XI, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and SCOM. See our Amazon CloudWatch vs. Zabbix report.

    See our list of best Cloud Monitoring Software vendors.

    We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.