We performed a comparison between Cisco Data Center Network Manager and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The most valuable features of Cisco Data Center Network Manager are consistency and the core server. The teams have had a good experience."
"The product makes the management of our environment simpler."
"VCNM provides a unique capability of managing the admin VDCs of Nexus boxes."
"The product has excellent stability."
"The feature I find most valuable, is the stability of the solution."
"The most valuable feature is the connectivity monitoring."
"I like running the scripts. With the help of a Python script, we deployed within the configuration and built up the code."
"I don't have to rely on the on-site engineer who can do the configuration. I can have our team just plug the devices and perform remotely. I can also do the templates."
"We are using nGeniusONE to run our bandwidth capacity management reports. In the past, we used to be very reactive, we used to depend a lot on suppliers to tell us which sites are our hot sites, meaning, which have high bandwidth utilization. Now we do this in a much more proactive way and we are moving to a more predictive approach in that aspect, thanks to nGeniusONE."
"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."
"When we have any type of outage, and we dig into it, we are able to tell what the root cause is instead of having to go through Wireshark, etc."
"For me, the most valuable features are the dashboards which we use to highlight the overall impact to the customers, and being able to drill down into the nitty-gritty of the customer experience."
"It is an easy-to-scale platform."
"The biggest benefit is the ability to do low-level packet inspection. When I say packet inspection, I don't mean looking at payload, but just looking at your communication handshakes and the like. It reduces troubleshooting time because you can get a much better view into the communications path between servers, database servers, web servers, and understand what's going on."
"It gives me the MOS, latency, and jitter."
"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The visibility of applications is not great."
"In the next release, I would like to see it merged with Prime and I think that it should be more unified."
"The reporting is not very intuitive and has room for improvement."
"We need better performance and reliability."
"The automation feature could be improved."
"Automation for the RMA process can be added."
"Could integrate better with VMware products."
"It's a relatively expensive product for some clients."
"The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE."
"NETSCOUT nGeniusONE's pricing is higher compared to the competitors. It is more than 15-18 percent of competitor costs. It also needs to add AI features."
"We would like more encryption of customer data, because we have a very security conscious company. We have a lot of regulation coming in which requires us to make customer data private."
"The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive."
"The solution could do more for security. It should offer more security-related features."
"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."
"nGeniusONE could be improved by reducing the number of bare metal servers required to run it. Currently, you need a separate bare metal server for each of the following: Xfinity, ISNG, nGeniusONE, and CFS. It would be more cost-effective and less complex if all of these functionalities could be combined into a single bare metal server."
"The GUI has gotten better over time but there could be some improvement in how the GUI is built."
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Cisco Data Center Network Manager is ranked 27th in Network Monitoring Software with 20 reviews while NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews. Cisco Data Center Network Manager is rated 8.0, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of Cisco Data Center Network Manager writes "Provides insight into the network's health data and has an excellent support team". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". Cisco Data Center Network Manager is most compared with Marvis Virtual Network Assistant, Zabbix and Cisco DNA Center, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM. See our Cisco Data Center Network Manager vs. NETSCOUT nGeniusONE report.
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