We performed a comparison between Cisco Duo and Zscaler Zero Trust Exchange based on real PeerSpot user reviews.
Find out in this report how the two ZTNA as a Service solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Cisco is the perfect product for our current size, and I don't think we'll have problems with scalability as we grow."
"It is a good solution for hybrid environments and VPN."
"The administrator tool in the dashboard is the most valuable feature. It's really easy to quickly see if users are locked out from their device, firmware code, or just all the little dashboards and reports I can run to give the security for monthly reports. The dashboard's really good."
"They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on."
"It's simple. It's reliable. I haven't had any issues with it."
"At the moment, the ease of use is what is the best feature for me. Once it has been set up and the security can hoc to my mobile device, it's very simple to use my single sign-on, get prompted for a Duo Security, push, go to my phone, accept the push, and I'm done. It's a very simple process."
"The solution is easy to use."
"It was a simple way of providing two-factor authentication for remote access when we hit the COVID pandemic. It was very easy and quick to get it going."
"The most valuable features of this solution are the CASB solutions, which is protecting their Office 365."
"The VPN is great for the stability on offer and for the cloud updates and insights you can get."
"What I find most valuable in Zscaler Private Access is that it's a VPN. Its connectivity as a VPN is its most valuable feature."
"We don't need to connect anymore. It is automatically connected when you log on in Windows."
"It is straightforward to set up."
"I like the web filtering capabilities."
"The ZPA is a unique feature which offers VPN along with all the additional security needed."
"The most valuable features of Zscaler Private Access are reliability, scalability, and availability."
"They could just continue to add more integrations."
"We first deployed Duo Security for our company with the VPN, and afterward, about a year later, we implemented it for a customer of ours where we offered infrastructure as a service. When I tried to establish a VPN connection through Duo Security, it did not function well on that version, which was the latest one at the time. So, I had to make a copy of the machine and then implement Duo Security with the VPN because it did not function well with the newer version."
"The new smart license model doesn't always work. It's very complicated."
"More automation and device insights would be helpful in achieving a seamless single pane of glass. Having the additional capability to streamline processes would also make things better."
"I would like to see Duo Security increase the time that the users have to log into the devices. The maximum time interval is 50 minutes at the moment, and I would like it to be 60 minutes. When you try to log into a device and have to authenticate yourself, sometimes it's not very pleasant. It's not the best thing particularly if you have to do this every 50 minutes, which is the maximum time that Duo gives. This makes it difficult to use and does not save time."
"Integration between Duo Security and FTDs needs improvement. Integrating Next Generation Firewall safety with Duo Security currently requires a proxy agent between Active Directory and the appliance. It's an additional factor that we need to think about. It would be great to have direct integration with FTD so that we don't have to worry about middleware products. For the rest of the Cisco Secure solutions, the APIs need improvement."
"We have users who move throughout the world, and their levels of connectivity change. It can be a challenge, if someone is in Bahrain, to authenticate via Duo."
"Duo Security should have more customized use cases. For example, if a client needs to have more customization, it would be better to connect directly with Duo's R&D to try to discuss the issues together in order to add customizations."
"There is improvement in enhancing proper manageability, policies, and logs. So, log management could be improved."
"It has a limitation, if you are creating a rule or something for a web application or something, you could only add five users, not more than that. Five or four users are only included in a rule. If you want to create a rule for more than five or four users, you have to go through other methods, not particularly with the application. Working within the application with this method would be quite easy as compared to listing a URL or a normal IP address."
"Zscaler Private Access needs to improve its collaboration with applications without compromising security."
"What could be improved in Zscaler Private Access is its notification. For example, if there's a speed issue, there should be a pop-up that alerts the user about it. If there is a network quality issue, for example, it isn't good enough to connect to, or the network quality is bad, there should be a notification from the solution. Zscaler Private Access also needs improvement in terms of its interface and security."
"We faced certain migration and implementation challenges in executing the tasks, so I would suggest improvement related to the stability of the solution."
"To enhance their offering, it is advisable for them to focus on strengthening the foundation of their architecture. Additionally, they should consider integrating a broader range of services that go beyond what managed service providers typically offer independently."
"More on-prem infrastructure is required when Zscaler Private Access is to be implemented as a single point of entry."
"I can't speak to any missing features."
Cisco Duo is ranked 3rd in ZTNA as a Service with 55 reviews while Zscaler Zero Trust Exchange is ranked 1st in ZTNA as a Service with 34 reviews. Cisco Duo is rated 8.8, while Zscaler Zero Trust Exchange is rated 8.4. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Zscaler Zero Trust Exchange writes "Allows for strict access control, granting access to specific applications at a URL level rather than at the physical IP level". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and RSA Authentication Manager, whereas Zscaler Zero Trust Exchange is most compared with Prisma Access by Palo Alto Networks, Cato SASE Cloud Platform, Axis Security, Cloudflare Access and Jamf Connect. See our Cisco Duo vs. Zscaler Zero Trust Exchange report.
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