We performed a comparison between Cisco Duo and Fortinet FortiToken based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single pane of glass management is very important and it is part of the reason we went with Duo. Anything we can do to save time for our administrators, help desk staff, and engineers, is valuable to us."
"Duo offers dual-factor authentication for our logins. I put in my credentials and hit go. Then I get an alert on my Apple watch, and I approve it. That part is just phenomenal."
"The two-factor authentication is valuable because that is the use case for which we are using it."
"It's easy to use for the security part, and it helps to improve our security posture."
"If you have to log in to something, you must go to Duo Security to confirm that you're who you are on your phone."
"Multifactor authentication is the most valuable feature."
"The app has greater stability than rival solutions such as Google Authenticator, and Duo Push authentication is a valuable feature."
"They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on."
"The deployment is quick and simple."
"Stability-wise, I rate the solution a ten out of ten."
"Fortinet FortiToken is used for double factor authentication."
"The solution is pretty solid."
"The token-based authentication is good and modern aspect."
"The tool's support is the best."
"Its ease of use is most valuable. It is simple to use and can be deployed out-of-the-box. It is quite a mature product with all the required features."
"I love the push-button authentication on FortiToken Mobile. It's also great that the soft token automatically reloads the OTP at intervals, so I always have a fresh code to enter."
"I wish that the support would be a little bit more prompt and a little bit more flexible because there are certain things that they will do and certain things they won't do."
"I'm not a big fan of relicensing products every year or two years, but that's the model at the moment. I prefer to go back to licensing perpetually or permanent licensing."
"We have had instances where Duo Security stops working on a user's device, which we have fixed by uninstalling and then reinstalling it."
"Certain customers can not use this product because it is cloud-based."
"We already have Active Directory enabled in our routers and switches. However, if we could do two-factor authentication, then it could go a long way since no one's getting into them unless you want them to."
"One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it."
"Duo Security could improve by being more compatible with other vendors."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"Fortinet FortiToken should improve its push notifications."
"I would rate the scalability a seven out of ten. The migration issue definitely brings it down a bit."
"Its reporting should be better. The reporting feature is missing. I don't have any reporting of who has done what, what has failed, and what didn't work."
"It needs a lot of coupling with their other Fortinet products. To implement FortiToken, I most probably need to couple it with FortiAuthenticator for full implementation. An RSA token can be used with many devices, whereas Fortinet FortiToken is always linked to only one FortiGate device. If I want to reuse the token across five or six FortiGates, I would have to get the FortiAuthenticator product. I can't use one token to connect to different FortiGates, and I need to get another product to enable this functionality. They should also improve the support for their mobile client. There should be a more detailed roadmap for the operating systems being supported. Some of our users were using an old iOS iPhone, and they were forced to get a newer phone because FortiToken didn't support that version of iOS. Similarly, there may be a version of Android that is not supported, so the users need to change the phone. This was one of the reasons why our deployment took longer."
"Fortinet FortiToken could be lower for some markets."
"I would like to see if FortiToken can integrate with Office 365 mail to support the same two-factor authentication experience that I have with ESET. With ESET, when a user logs in, they are easily directed to the ESET authentication page, where they are prompted to enter their OTP after supplying their username and password. I understand from support that FortiToken cannot do this with email integration. That's why I opted for ESET."
"Configuration can be confusing due to the lack of community and context-sensitive help. We've had to rely on technical support, which slows down the setup process."
"The solution comes with two firewalls as a bundle. In that bundle, most of the individual users can be assigned to mobile users. However, in cases of technical difficulties, users may accidentally remove the mobile application. In normal scenarios, we get back to the activation key and assign it again."
Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while Fortinet FortiToken is ranked 4th in Authentication Systems with 20 reviews. Cisco Duo is rated 8.8, while Fortinet FortiToken is rated 8.2. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Fortinet FortiToken writes "A stable and scalable solution that provides an affordable and perpetual license". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Yubico YubiKey, UserLock and Zscaler Zero Trust Exchange, whereas Fortinet FortiToken is most compared with Fortinet FortiAuthenticator, Microsoft Entra ID, Yubico YubiKey, RSA SecurID and Cisco ISE (Identity Services Engine). See our Cisco Duo vs. Fortinet FortiToken report.
See our list of best Authentication Systems vendors.
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