Cisco Meraki Systems Manager (MDM+EMM) vs Citrix Endpoint Management comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.0
Number of Reviews
167
Ranking in other categories
Configuration Management (3rd), Remote Access (4th), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (3rd)
Cisco Meraki Systems Manage...
Average Rating
8.4
Number of Reviews
26
Ranking in other categories
Enterprise Mobility Management (EMM) (6th)
Citrix Endpoint Management
Average Rating
8.2
Number of Reviews
10
Ranking in other categories
Unified Endpoint Management (UEM) (8th)
 

Market share comparison

As of June 2024, in the Enterprise Mobility Management (EMM) category, the market share of Microsoft Intune is 35.8% and it decreased by 9.1% compared to the previous year. The market share of Cisco Meraki Systems Manager (MDM+EMM) is 2.2% and it decreased by 26.3% compared to the previous year. The market share of Citrix Endpoint Management is 1.6% and it increased by 45.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
Unique Categories:
Configuration Management
12.3%
Remote Access
4.5%
No other categories found
Unified Endpoint Management (UEM)
4.1%
 

Featured Reviews

Joery Van Den Bosch - PeerSpot reviewer
Apr 23, 2024
Centralizes endpoint and security management, is easy to use, and can help simplify app updates
The Intune suite offers a lot of features. The AutoPilot feature is helpful. Endpoint privilege management is very good. You can bring your own device setup. You can use it in combination with conditional access policies for encryption. Migration from on-prem to cloud is good. The settings catalog and configuration profiles are also very, very useful. Intunes brings all of our endpoint and security management tools into one place. This is a good thing. We now have one portal to check instead of dozens. I'm really happy with that. The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune. We've used CoPilot. We have nothing to complain about, however, it is very expensive. With CoPilot, we summarized a few of our policies and devices, which were great. We check the properties of the devices, hardware, of the devices, and so on. Mostly, we played around with the summaries of the policies, however, we switched it off since it was running for a couple of days, and it was a few hundred euros for those few days. Witnessing the benefits of Intune happen quickly. Clients usually begin to see benefits after the kickoff meeting. Intune is an ongoing development product. It helps both greenfield and existing setups. It's not static. We'll work with policies and versioning, and after every quarter, we'll review our policies and update where necessary. If clients used Intune managed services, they get policy updates included in the managed service. Intune is good for securing hybrid work and protecting data of the company while bringing our own devices. We use device framework policies from Microsoft themselves with some minor adjustments. They have level one, level two, and level three policies. You can just fix the settings of their site, and that's also what we use. Then we just tweak and bring in our own experiences. The endpoint privileged management enables users to enforce privileged access and can positively affect user productivity. In in small environments, the end users are, in 99% of the cases, also local admins on their devices, which is obviously not good. In bigger environments, we get into that less often as it's more of an organized thing. That said, in small environments, everybody is a local admin and that brings certain risks with it. So users can install and download everything they want. With endpoint privilege management, we can set rules for specific applications, and then, a user can ask for approval to run a certain application, which is very good. Intune positively affects overall IT productivity in organizations. If users need to install it on a device that they need in their workday or day-to-day business, they can just grab it themselves from the company portal app. They do not have to wait. They do not have to enter a support ticket that goes to the help desk to request a certain type of software. They can do it themselves, so they save a lot of time. Intune, when applied on the cloud, can save on costs. With the cloud, there's no on-prem infrastructure that needs service, electricity, space, or cooling, for example.
TW
Apr 25, 2022
Easy to use with excellent analysis of traffic and configuration capabilities
We primarily use the solution in order to see devices connected to the network here The solution has improved our organization by allowing us to shed some light on how things work in our network. The analysis of traffic and configuration capabilities are the most valuable aspects for us. The…
Mitul Rajput - PeerSpot reviewer
Jan 31, 2024
A scalable solution that is easy to deploy and improves compliance management of devices
We have seen improvements in compliance management on the devices The features are less than that provided by VMware. The tool’s battery usage was high. We received complaints from the users regarding it. I have used the solution for more than nine years. I rate the tool’s stability an eight…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product works very well for companies already using the full Microsoft suite."
"We have not experienced any bugs or glitches with this solution."
"We have found the solution is capable of scaling."
"The stability is good."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"For the price, the features included with Microsoft are appealing."
"The cloud manager is user-friendly, and I can manage everything from one dashboard."
"I have found the location analytics feature that is built into the APs to be the most valuable. It allows you to compare data and to single out individuals who are repeatedly coming into your store. We can observe different trends. This is what separates it from a lot of the other solutions."
"The solution is straightforward to set up."
"We experience no downtime, no breakdowns, all the user readings are exact, and it gives us quick analysis so we can apply security measures."
"It's extremely competitive and very good for a product in this sphere."
"Security is the main feature because the company is reliable."
"The solution is simple."
"It's very easy to just keep adding devices as needed."
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."
"We have seen improvements in compliance management on the devices."
"The product is capable of acting in many different ways to help secure architecture."
"The MAM applications of the product are great."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
 

Cons

"Microsoft Intune fails a lot when it comes to device compliance."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"No option to do end-to-en macOS management. Slow implementation of policies."
"They need to integrate more with security options."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"The configuration could be better by consolidating options and making it simpler."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"It doesn't seem to be able to establish some VPN tunnels with other devices in a particular way that such as an ASA can do for us."
"Security could be improved, and there could be more features that enable you to customize the end customer solution."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost."
"We've really only experimented with their iOS client. This is due to the fact that their Windows client has a lot to be desired. We first tried experimenting with the Windows one but very quickly determined that it wasn't going to cut it for most Windows cases. The Windows portion of this product needs improvement. I'd say that it's not really viable."
"System's compatibility with Google Chrome could be improved."
"In my opinion, the equipment availabilities and competitive pricings could be improved."
"Linux compatibility needs improvement."
"There are problems with the connection on the client side, and the app that was deployed could be better."
"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."
"Support for inventory management of Apple devices should be added."
"The tool’s battery usage was high."
"Requires integrating with ABM before enabling some of the features."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
 

Pricing and Cost Advice

"Intune is cost-effective as it is included in some of the Office 365 packages."
"The pricing of Endpoint Manager is fine. The licensing is not that complex, but small and midsized organizations might have challenges with the pricing plans. There are a lot of categories—E2, E3, E5—to choose from."
"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."
"Pricing can be improved."
"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."
"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"This cost is approximately $30 USD per user per month."
"It's extremely competitive and very good for a product in this sphere."
"Meraki MDM is the cheapest solution we have used."
"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."
"This product is reasonably priced."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
"The price is high for the market."
"My clients find it a bit expensive compared to other systems."
"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
"The licensing costs vary depending on the customer and the licensing model. We have three main types: per-user, subscription, and concurrent user licenses, plus a user-based model."
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
12%
Government
7%
Financial Services Firm
7%
Educational Organization
48%
Computer Software Company
13%
Government
5%
Manufacturing Company
3%
Educational Organization
53%
Computer Software Company
8%
Financial Services Firm
5%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?
The price depends on the usage. If someone has a niche enterprise clientele, they will need more features and securit...
What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?
Sometimes, the integrations are a bit tough. It might require some technical information.
What do you like most about Citrix Endpoint Management?
One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to e...
What needs improvement with Citrix Endpoint Management?
The product has matured significantly over the last five to six years, presenting few drawbacks. However, Citrix ofte...
What is your primary use case for Citrix Endpoint Management?
Citrix Endpoint Management offers a unified endpoint management solution, allowing central management of a diverse ra...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Meraki MDM
MobileManager, Zenprise, XenMobile
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company
Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. Citrix Endpoint Management and other solutions. Updated: November 2022.
787,226 professionals have used our research since 2012.