We performed a comparison between Microsoft Intune and BigFix based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison results: Based on the parameters we compared, BigFix comes out ahead of Microsoft Intune. While both products offer excellent and useful management tools, Microsoft Intune’s inefficient third-party and macOS support leave room for improvement.
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"It is user-friendly."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"BigFix technical support is good."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"What I like most is that it is a powerful solution."
"The solution is unbelievably scalable."
"The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."
"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"One of the most valuable aspects of Microsoft Intune is its seamless integration with Azure Active Directory, offering capabilities akin to Group Policy Objects."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"It is very easy to use. It has a very easy interface."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"A great solution for anyone wanting a modern endpoint device management solution."
"I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves."
"I would like the dashboard to be improved to show the problematic machines and good machines."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"BigFix should improve its compatibility with other platforms, such as Linux."
"The solution’s pricing could be improved."
"We need a much better multi-tenant option."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"I would like to see SDK for Web UI included in the next release."
"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."
"The Mac integration has room for improvement."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"It needs certificate provisioning for S/MIME purposes."
"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."
"The solution requires Mac support."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments."
BigFix is ranked 4th in Unified Endpoint Management (UEM) with 91 reviews while Microsoft Intune is ranked 1st in Unified Endpoint Management (UEM) with 165 reviews. BigFix is rated 8.6, while Microsoft Intune is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and ManageEngine Patch Manager Plus, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and Microsoft Configuration Manager. See our BigFix vs. Microsoft Intune report.
See our list of best Unified Endpoint Management (UEM) vendors and best Configuration Management vendors.
We monitor all Unified Endpoint Management (UEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.