We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and Microsoft Intune based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Meraki comes out on top in this comparison. According to reviewers it is easier to set up than Microsoft Intune and has better customer support. However, Microsoft Intune does better in the pricing category.
"We can reconfigure a client’s setup remotely with minimal effort."
"It's a very easy solution for the most part, it's very easy to implement and very easy to administer."
"The product provides a universal dashboard."
"The stability of the solution is very good. It's reliable. We don't have crashes or experience freezing. There aren't bugs or glitches."
"Initial setup was easy."
"The solution is easy to use and support."
"The solution is simple."
"It's extremely competitive and very good for a product in this sphere."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"The Autopilot feature is fantastic. It is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."
"It has a useful device management feature."
"It's really easy to access."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app."
"It doesn't seem to be able to establish some VPN tunnels with other devices in a particular way that such as an ASA can do for us."
"I've participated in numerous product launches primarily focused on HP and Dell. Consequently, there should be a vested interest in local gatherings to showcase product advantages and performance. Particularly in Singapore, it only has so limited integrators to engage in IP product sales. There's room for improvement through dedicated workshops and training. The European and Western markets differ significantly from the context here. The physical location holds more importance. Thus, they should have a survey to evaluate demand, supply, and sales points, tailoring strategies accordingly."
"The maintenance is average."
"They need to allocate more energy in terms of their offering to devices that are not Apple devices."
"Meraki is limiting our connections."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost."
"Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem."
"Integration with other tools, such as, ConnectWise Automate."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"There should be more focus on mobile device security and integration."
"The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"In future releases, I would like to see better integration with Apple products."
"More integration with monitoring tools is needed."
"Deploying an app can be a complex process due to dependencies."
More Cisco Meraki Systems Manager (MDM+EMM) Pricing and Cost Advice →
Cisco Meraki Systems Manager (MDM+EMM) is ranked 6th in Enterprise Mobility Management (EMM) with 26 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 165 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.4, while Microsoft Intune is rated 8.0. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Easy to use and excels in generating reports". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, Jamf Pro, IBM MaaS360, ManageEngine Endpoint Central and SOTI MobiControl, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and BigFix. See our Cisco Meraki Systems Manager (MDM+EMM) vs. Microsoft Intune report.
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
