We performed a comparison between Cisco Umbrella and Proofpoint Cloud App Security Broker based on real PeerSpot user reviews.
Find out in this report how the two Cloud Access Security Brokers (CASB) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The customer experience is very good, and the product improves security posture."
"It enables us to go granular in the customization of blocking some categories on the DNS."
"The insight into what our users are doing via Cisco Umbrella is valuable. Knowing that we're protecting our users as they leave our network is also valuable now because we've got more hybrid working."
"It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet."
"The reports and notifications are the most useful part of the platform. As soon as you deploy the security layers, the reporting is very comprehensive. It helps you to have, at a glance, a clear view of what's going on."
"I like the original functionality, which allows for providing secure DNS services."
"Application performance has greatly improved and there are less operational issues. Productivity has been going up because we have less operational issues. Also, we have happy customers."
"I have found the malware protection feature valuable. It is helpful and deliverable and is able to protect my entire organization from getting compromised. It also prevents us from visiting any malicious sites which are not visible to the users."
"The quarantine feature is the solution's most valuable aspect."
"The product is stable."
"From stability and availability standpoints, it is pretty good."
"The tool's most valuable feature is reporting. It helps us understand what's going on in our environment."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella."
"It would be better if there was a little bit of flexibility for organizations that don't have SD One in their environment. Because of the complexity of the environment, it's not easy to actually turn on the feature of the secure internet gateway for our users. We have not been able to explore that option yet."
"The rule-making process for blocking sites or for blocking characteristics can use some simplification."
"Some countries don't have a DNS server leading to a domain resolution IP, not at a local level."
"Something on our end that might make it better is alerting going to our ticketing system. It's not something that we have discussed, but that would be a proactive option for us to provide a learning experience for the staff."
"The pricing changes too fast. We get the license and we need to relicense it because they already made changes to it. We always need to be on top of the licenses because they're always changing."
"In the future, they should combine some of the Cisco AMP features that they already have, for anti-malware purposes."
"In my experience with Umbrella support, sometimes the response times take a bit more time than we would like... sometimes, if you go through email, it can take quite a while to get a response."
"They are priced significantly higher and less cost-effective than alternative options."
"I think some of the hiccups that we had were with the number of domains that we had and how that had to be implemented in Proofpoint."
"Proofpoint Cloud App Security Broker should be cheaper."
"The TLS encryption needs to be improved. It's not state of the art."
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Cisco Umbrella is ranked 1st in Cloud Access Security Brokers (CASB) with 108 reviews while Proofpoint Cloud App Security Broker is ranked 14th in Cloud Access Security Brokers (CASB) with 4 reviews. Cisco Umbrella is rated 8.8, while Proofpoint Cloud App Security Broker is rated 8.0. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Proofpoint Cloud App Security Broker writes "A highly stable spam filtering solution that can be managed and used by a large number of users". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection, whereas Proofpoint Cloud App Security Broker is most compared with Microsoft Defender for Cloud Apps, Netskope and Prisma Access by Palo Alto Networks. See our Cisco Umbrella vs. Proofpoint Cloud App Security Broker report.
See our list of best Cloud Access Security Brokers (CASB) vendors.
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