Citrix Gateway vs F5 BIG-IP Access Policy Manager (APM) comparison

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1,171 views|800 comparisons
90% willing to recommend
F5 Logo
909 views|764 comparisons
85% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 11, 2023

We performed a comparison between Citrix Gateway and F5 BIG-IP Access Policy Manager (APM) based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Citrix Gateway's setup process has varying opinions, with some finding it simple and others challenging, taking anywhere from one day to four weeks to deploy based on complexity and user experience. F5 BIG-IP APM's initial setup process does not have a review to compare.
  • Features: Citrix Gateway and F5 BIG-IP APM both have valuable features. Citrix Gateway offers secure remote and ICA proxy access, multi-factor authentication, and incident/event management. F5 BIG-IP APM is stable and reliable, with valuable login and portal access features, good scalability, and stickiness.
  • Pricing: Citrix Gateway offers a range of models and payment plans, with an average affordability rating. F5 BIG-IP Access Policy Manager (APM) is more expensive and lacks transparency in pricing, with additional costs for certain features and services.
  • Service and Support: Citrix Gateway's customer service is a mixed bag, receiving both praise and criticism for their tech support and response time. F5 BIG-IP APM, on the other hand, has received positive reviews with customers rating their support a perfect ten.
  • ROI: Citrix Gateway and F5 BIG-IP APM have varying ROI results. Citrix Gateway's ROI is customized based on individual requirements, while F5 BIG-IP APM has delivered a favorable ROI for the organization.

Comparison Results: Citrix Gateway is the better option when compared to F5 BIG-IP Access Policy Manager (APM). It provides a larger range of features, such as remote access and ICA proxy access, multi-factor authentication, and incident and event management. Although F5 BIG-IP Access Policy Manager (APM) is stable and reliable, it is complicated and expensive with minimal reporting and management capabilities. Citrix Gateway is more adaptable and scalable, with a more comprehensive range of features, making it the favored choice. Although Citrix Gateway's technical support has received mixed reviews, F5 BIG-IP Access Policy Manager (APM) has been lauded for its customer service.

To learn more, read our detailed Citrix Gateway vs. F5 BIG-IP Access Policy Manager (APM) Report (Updated: May 2024).
772,422 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's a stable solution while it's running. We don't have to work on it a lot. There are not many bugs, so it's easy to use if you deploy successfully. You can be sure of an uninterrupted solution for quite a long time. Citrix is a good product.""Just creating that gateway to the storefront for Citrix is the most valuable aspect of the solution for us.""The features that we have found most valuable are the web app support and VPN.""Citrix Gateway is stable once I am connected.""Its ease of use and how everybody can easily work through it are the most valuable features.""The initial setup is simple.""It performs quite well.""It's easy to use. Also, the deployment part is perfect."

More Citrix Gateway Pros →

"We have seen a return on investment from F5 BIG-IP Access Policy Manager. It provided access at a time when we didn't have it.""The performance of the solution is valuable.""This is a product that is easy to install and integrate, and it is simple to use.""Stickiness is the most valuable feature of the product.""F5 BIG-IP APM is relatively easy to use.""The load balancing features are valuable.""The product allows us to create customized portals for your users.""In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options and policy configuration tools in the GUI. It's good and good enough to work."

More F5 BIG-IP Access Policy Manager (APM) Pros →

Cons
"If there is an increase in the customer infrastructure, it is not stable.""It would be nice if they offered easier setups and implementation wizards.""When it comes to the VDA environment, making it additionally stable is important.""As Citrix Gateway is a third party solution, we wish to have one which is more integrated and involves less administration.""If the solution had a more advanced DNS, it would be an improvement.""We are currently looking at automation. It would be good if there is some way to automate it in a fast way. It should be easy to automate. It also has some security issues.""The initial setup is not straightforward.""The initial setup is very complex."

More Citrix Gateway Cons →

"In my opinion, the GUI side needs some improvement based on my usage. Sometimes, it doesn't work as efficiently as the CLI side.""The operational deployment is not great.""We do not have knowledgeable support teams locally.""The initial setup was complex.""The price of this product can be improved.""The technical support’s response time must be improved.""Cloud services are something that F5 Access Policy Manager could do better""F5 BIG-IP APM disconnects when you leave it for long enough, but that is natural for IT solutions to do. That's a little bit frustrating."

More F5 BIG-IP Access Policy Manager (APM) Cons →

Pricing and Cost Advice
  • "Usually with Citrix the issue is the pricing, especially for the African region. We believe it's really expensive."
  • "Pricing is very high if you do a comparison with what is available in the market."
  • "I believe the pricing is comparable to SaaS"
  • "It costs about 4,000 a year."
  • "The price could be lower."
  • "There is a license to use Citrix Gateway and it is less expensive to use when compared to other solutions."
  • "There are two or three different models, but you can actually have a CapEx where you purchase the unit outright and then there's a yearly maintenance cost on top for years two and three, and four, or you can actually do a subscription purchase through Citrix cloud and you pay on a monthly basis, or you can have a three-year subscription contract as well. I give the solution a six out of ten for its cost."
  • "The solution has a yearly licensing fee."
  • More Citrix Gateway Pricing and Cost Advice →

  • "Recently, they have simplified the licensing"
  • "The product is very expensive."
  • "The tool is a little bit expensive."
  • More F5 BIG-IP Access Policy Manager (APM) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We can maintain our systems using the solution.
    Top Answer:Compared to other products, WAF is more costlier than LB, but in Citrix, LB is more expensive than WAF. We have a yearly subscription. You may get a discount if you go for three years. There is an… more »
    Top Answer:The initial setup could be made easier.
    Top Answer:In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options and policy configuration tools in the GUI. It's good and good enough to work.
    Top Answer:The tool is a little bit expensive. I rate the pricing a six out of ten.
    Top Answer:I'd suggest improved documentation integration directly within the GUI. Right now, finding comprehensive documentation often requires going to external websites like the community portal. In the APM… more »
    Ranking
    2nd
    out of 14 in SSL VPN
    Views
    1,171
    Comparisons
    800
    Reviews
    13
    Average Words per Review
    328
    Rating
    7.9
    4th
    out of 14 in SSL VPN
    Views
    909
    Comparisons
    764
    Reviews
    10
    Average Words per Review
    372
    Rating
    8.1
    Comparisons
    Also Known As
    Citrix NetScaler Unified Gateway
    F5 Access Policy Manager
    Learn More
    Overview

    Citrix Gateway is a customer-managed solution that can be deployed on premises or on any public cloud, such as AWS, Azure, or Google Cloud Platform. Citrix Gateway provides users with secure access and single sign-on to all the virtual, SaaS and web applications they need to be productive.


    F5 BIG-IP Access Policy Manager (APM) is an access management proxy solution for managing global access to the enterprise networks, cloud providers, applications, and application programming interfaces (APIs). Through a single management interface, BIG-IP APM consolidates remote, mobile, network, virtual, and web access. 

    BIG-IP APM can also serve as a bridge between modern and classic authentication and authorization protocols and methods. For applications which are unable to support modern authentication and authorization protocols, like SAML and OAuth with OIDC, but which do support classic authentication methods, BIG-IP APM converts user credentials to the appropriate authentication standard supported by the application.

    BIG-IP APM Benefits:

    • Ease of use
    • Flexibility
    • Ability to integrate with other systems
    • Security features
    • Granular access control
    • Responsive and helpful support team

    BIG-IP APM Features:

    • Support for Identity Aware Proxy (IAP) enabling Zero Trust application access
    • Context-based authorization with dynamic L4/L7 ACLs
    • Integration with third-party MFA solutions
    • DTLS 2.0 mode for delivering and securing applications
    • SAML 2.0 identity federation support
    • Support for OAuth 2.0 authorization protocol
    • SSO support for classic authentication (Kerberos, header- based, etc.), credential caching, OAuth 2.0, SAML 2.0, and FIDO2 (U2F)
    • AAA server authentication and high-availability
    • Integration with leading IAM vendor products (Microsoft, Okta, Ping Identity)
    • BIG IP Edge Client and F5 Access integrate with VMware Horizon ONE (AirWatch), Microsoft Intune and IBM MaaS360
    • Risk-based access leveraging third-party UEBA and risk engines (HTTP Connector)

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BIG-IP APM users.

    Mahmmoud Rabie, Senior Site Reliability Engineer, writes that BIG-IP APM is "A highly stable solution for load balancing, but the initial setup is complex."

    Clyde LivingstonSenior Process Specialist at Telstra, says that BIG-IP APM is "Easy to use, useful access remotely, but lacking stability."

    Chris LamSenior Solution Consultant at Macroview Telecom Limited, states that BIG-IP APM is "Useful for remote access VPN and VPI integration with VMware.

    Sample Customers
    Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
    City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
    Top Industries
    REVIEWERS
    Comms Service Provider18%
    Computer Software Company14%
    Financial Services Firm14%
    Real Estate/Law Firm9%
    VISITORS READING REVIEWS
    Educational Organization44%
    Financial Services Firm8%
    Computer Software Company6%
    Healthcare Company5%
    REVIEWERS
    Comms Service Provider27%
    Media Company18%
    Computer Software Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Financial Services Firm12%
    Computer Software Company11%
    Government11%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise24%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise51%
    Large Enterprise35%
    REVIEWERS
    Small Business50%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    Buyer's Guide
    Citrix Gateway vs. F5 BIG-IP Access Policy Manager (APM)
    May 2024
    Find out what your peers are saying about Citrix Gateway vs. F5 BIG-IP Access Policy Manager (APM) and other solutions. Updated: May 2024.
    772,422 professionals have used our research since 2012.

    Citrix Gateway is ranked 2nd in SSL VPN with 33 reviews while F5 BIG-IP Access Policy Manager (APM) is ranked 4th in SSL VPN with 13 reviews. Citrix Gateway is rated 8.2, while F5 BIG-IP Access Policy Manager (APM) is rated 8.2. The top reviewer of Citrix Gateway writes "Provided the ability for remote work during the pandemic". On the other hand, the top reviewer of F5 BIG-IP Access Policy Manager (APM) writes " Facilitates packet inspection, modification, and offloading and offers visibility and troubleshooting capabilities, allowing for pre-production server testing". Citrix Gateway is most compared with Fortinet FortiClient, Prisma Access by Palo Alto Networks, Ivanti Connect Secure, Cisco AnyConnect Secure Mobility Client and Microsoft Azure VPN Gateway, whereas F5 BIG-IP Access Policy Manager (APM) is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), Ivanti Connect Secure, Microsoft Remote Desktop Services and Microsoft Entra ID. See our Citrix Gateway vs. F5 BIG-IP Access Policy Manager (APM) report.

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    We monitor all SSL VPN reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.