We performed a comparison between Citrix Gateway and Prisma Access by Palo Alto Networks based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Infrastructure VPN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution has good performance."
"It's an ideal gateway solution for small and medium businesses, i.e., around 300 devices can be easily handled."
"It's a stable solution while it's running. We don't have to work on it a lot. There are not many bugs, so it's easy to use if you deploy successfully. You can be sure of an uninterrupted solution for quite a long time. Citrix is a good product."
"It adds great security to your outfacing information."
"Just creating that gateway to the storefront for Citrix is the most valuable aspect of the solution for us."
"The most valuable feature is that it is secure."
"The product enables us to collect logs from the systems."
"Provides good performance and speed."
"The solution has very flexible configuration."
"We have users in a remote environment that might require to access the service."
"It's quite reliable and performs well for users."
"The always-on feature is fantastic for the users. They don't have to think about it. When they go to a coffee shop to do work, there's no need to remember to toggle the VPN on. We'll protect them. URL filtering is the same at home as it is in the office."
"Palo Alto Firewall is one of the best firewalls in the world."
"Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."
"The solution's most valuable features were the model's reduced complexity on the client side and its capability to provide security."
"It is easy to use, easy to integrate, and is stable. It's scalable as well."
"There are plenty of features this solution provides and the most valuable would be the complete security protection we are receiving. We are provided with similar security that the Palo Alto AWS solution has. This includes features such as a firewall and machine learning AI."
"The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly."
"There must be a more easy-to-use GUI."
"The solution can be a bit pricey."
"Its interface could be made a lot easier. It is very kludgy."
"The dashboard or interface should be more clear in reporting issues. Integration with other applications should be more user-friendly."
"The initial connection could be faster. That handshake takes a few seconds sometimes. That could be better and improved upon."
"Their VAS product should be more productive because right now, we are using other VAS solutions but not using this one."
"I would like to see improved logging because it doesn't keep much information for the session monitoring or historical sessions."
"I would like to see better configuration of repairs and downloading certification."
"We are currently looking at automation. It would be good if there is some way to automate it in a fast way. It should be easy to automate. It also has some security issues."
"Sometimes, you have these notifications sent out about changes in App-IDs, modifications in App-IDs, or even the introduction of entirely new App-IDs to replace. Sometimes, the recommendations are followed, but even then, when the package is installed on the firewall, it gets messed up. I remember a particular one was with Tableau, and suddenly, people weren't able to use Tableau, which is an analytics tool for business."
"The product's current price is an area of shortcoming where improvements are required."
"Though the monitoring is fine, the solution should improve its application graphs and interface monitoring."
"The user interface could be better. They need to work a little bit on the console. It is similar to their firewalls but not exactly. They need to clean it up a bit."
"From any improvement perspective, the product's compatibility issues with Linux need to be resolved."
"The price can be reduced to make it more competitive."
"The initial support team is not very good. Most of the time, I have found that they are one to three years experienced only. They don't have network expertise. They know about Palo Alto products but don't know how to troubleshoot the issues. We have to guide them most of the time to troubleshoot correctly since their approach is not developed."
"Palo Alto needs to improve the GlobalProtect agent to work as a secure web gateway agent, not only as a VPN agent because some companies would want only a secure gateway. They wouldn't want a full VPN. So, Palo Alto has to make the VPN agent work as a secure web gateway agent for those customers who want only the secure web gateway solution."
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Citrix Gateway is ranked 11th in Enterprise Infrastructure VPN with 34 reviews while Prisma Access by Palo Alto Networks is ranked 5th in Enterprise Infrastructure VPN with 59 reviews. Citrix Gateway is rated 8.2, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Citrix Gateway writes "Provided the ability for remote work during the pandemic". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Citrix Gateway is most compared with F5 BIG-IP Access Policy Manager (APM), Fortinet FortiClient, Cisco AnyConnect Secure Mobility Client, Ivanti Connect Secure and Microsoft Azure VPN Gateway, whereas Prisma Access by Palo Alto Networks is most compared with Netskope , Zscaler Zero Trust Exchange, Cisco Umbrella, Zscaler Internet Access and Prisma SD-WAN. See our Citrix Gateway vs. Prisma Access by Palo Alto Networks report.
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