ClickUp vs Jira comparison

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ClickUp Logo
1,070 views|358 comparisons
86% willing to recommend
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Read 266 Jira reviews
4,529 views|3,022 comparisons
91% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ClickUp and Jira based on real PeerSpot user reviews.

Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ClickUp vs. Jira Report (Updated: May 2024).
771,212 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"ClickUp optimizes task assignments with its user-friendly interface and plethora of options.""The most interesting feature is the ability to share what you are working on with an external entity. The customer has direct visibility on what is being done on a particular project and this provides a lot of transparency.""So when I take a note, I have the ability to highlight text and have it transform into a specific part of the note as a task.""We can update tasks and track projects.""ClickUp offers a relatively user-friendly experience, especially when it comes to its fundamental features.""The most valuable feature of ClickUp is the UI scheduling tool. It is the best and most convenient and attractive.""Stability-wise, I rate the solution a ten out of ten.""I am currently exploring ClickUp AI, which I think is very good."

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"A stable solution with no unplanned downtime.""This tool can be used anywhere and on any device.""Being able to automatize the deployment of the solution has been great.""Jira is very user friendly, easy to install, and easy to access.""The JIRA user interface looks great. It's an overall good experience. It's very intuitive in the sense that you understand how it's going to work. It's very self-explanatory, and it's beneficial overall.""It allows you to do a lot of stuff, and the functionality is pretty rich. It integrates well with other products, like GitLab, that we are currently intensely using at the company.""Its visual display and ease of use are most valuable.""JQL, JIRA Query Language enables me to filter all the issues, display the items as I want."

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Cons
"ClickUp could improve its documentation section.""I would love to see ClickUp integrated with more tools, possibly like Microsoft Loop.""The email portion, specifically the email automation, where you can add attachments, has room for improvement.""ClickUp doesn't have a roadmap vision and a proper way of planning.""Introducing automation and AI would greatly benefit ClickUp by reducing manual work.""ClickUp could improve by streamlining its functions and organizing them better for easier access.""The tool is not user-friendly.""It can be improved by making it more user-friendly."

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"Sometimes, it is slow and hangs. We faced some stability issues where JIRA was down for a day. Also, we have lost some of our comments made in the JIRA because of downtime.""We would like to see integration between Tempo and Jira.""The solution needs more integrations with Azure DevOps OnPrem.""There's a really steep learning curve for configuration.""It lacks features to cover all testing aspects, so we often integrate it with other plugins or tools like X-ray.""I would prefer it if the solution was more intuitive.""The part when it comes to the testing area is a bit hard to handle. The screen is too small, you can't really read what you're typing in, and it's only for the testing area. It looks like they have pressed in more than the UI system could handle to display it properly.""I'm really new to Jira and I haven't used all of the features. However, it is quite difficult to use and manipulate. It was a little complicated for me and I don't know if it's difficult globally for others, but I had a difficult time understanding it at first. I used it for issues, epics, stories, tasks, and sub-tasks. For first-time users, Jira could be made better to help them understand."

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Pricing and Cost Advice
  • "The price of ClickUp is reasonable. The price is approximately eight dollars per month per person."
  • "This solution costs $20 per user per month. If you have 20 users, you would pay $400 per month. There are no hidden fees that we are aware of."
  • "I don't have a lot of information about the pricing, but I know that it is fairly inexpensive."
  • "It's very affordable."
  • "The product’s cost is high."
  • "The product has good pricing."
  • "ClickUp’s pricing is better than Jira Align’s."
  • "The product is expensive."
  • More ClickUp Pricing and Cost Advice →

  • "It is very cheap if you forego the local instance and stick to the cloud."
  • "The licensing model is annoying. They nickel and dime you."
  • "It does not cost that much."
  • "Almost everybody uses JIRA nowadays because it is the most cost-effective solution."
  • "I understand JIRA is quite expensive."
  • "We feel that the product is a good value for the cost."
  • "Licensing is on a monthly basis, and it is based on what you use."
  • "To try this solution, use their cloud offering to get familiar. After that, it's in my view worth the money."
  • More Jira Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier.
    Top Answer:I use the free version. There are commercial licenses available as well.
    Top Answer:ClickUp could improve its marketing to be more visible. It has potential for both smaller businesses and even larger enterprises. In future releases, ClickUp could improve its documentation section… more »
    Top Answer:Hi Netanya Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the… more »
    Top Answer:Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalable… more »
    Top Answer:HP ALM and Jira can be easily integrated with the aid of a third-party Integration Solution To help you select the right integration approach and tool, you should first define your integration… more »
    Ranking
    13th
    Views
    1,070
    Comparisons
    358
    Reviews
    16
    Average Words per Review
    535
    Rating
    7.9
    Views
    4,529
    Comparisons
    3,022
    Reviews
    25
    Average Words per Review
    511
    Rating
    8.4
    Comparisons
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    IBM Rational DOORS logo
    Compared 8% of the time.
    OpenText ALM Octane logo
    Compared 7% of the time.
    Rally Software logo
    Compared 6% of the time.
    Polarion ALM logo
    Compared 5% of the time.
    Also Known As
    Jira Software
    Learn More
    Overview

    Plan, track, and manage any type of work with project management that flexes to your team's needs. Work smarter as a team with real-time chat. Tag individuals or groups, assign comments for action items, and link tasks to get more done together. Stay on track to hit your goals with targets for task completions, numbers, monetary values and more. Track progress in real-time connecting tasks to goals and keep your objectives organized with Goal Folders. Tackle work from any angle with 20+ real-time views that adapt to your needs. Track tasks on List, update workflows on a Board, drag-and-drop due dates on a Calendar, and so much more.

    Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate. 

    Jira Benefits

    Some of the ways that organizations can benefit by choosing to deploy Jira include:

    • DevOps lifecycle visibility and planning. Jira provides application developers with tools that enable them to track and visualize where they are in the development process. This means that a DevOps team can measure their progress at all times. Jira’s roadmapping feature also enables a DevOps team to work more efficiently by setting goals for their projects, keeping them on track. Additionally, they are able to track whether they are meeting the goals that they set for their projects.
    • Regular product updates. Atlassian is constantly updating Jira so that it is continuously evolving into an ever more powerful and user-friendly solution. Users can be sure that the product that they are using is always being tweaked so as to provide them with the best possible project management solution. 
    • Flexibility. Jira enables users to customize their workflows and dashboard so that the solution is operating in a way that best matches their needs. Jira can also integrate with more than 3,000 other applications and integrations. Organizations can use it to expand their project management and DevOps capabilities in many different ways. 

    Jira Features

    • Security capabilities. Jira is equipped with a number of useful security features. It gives administrators the ability to restrict access to certain tools so that only users who are authorized to complete certain tasks have access to the tools related to the completion of that task. Users can also set default permissions so that only particular users can work on new projects or particular projects.
    • Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.

    • Activity log. Jira has the ability to track any and all changes that are taking place within the software framework. Users can keep a close eye on everything that is going on. This promotes a high level of visibility and can be leveraged to aid developers in their collaboration efforts. 

    Reviews from Real Users

    Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard. 

    Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”

    Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.” 

    Sample Customers
    Information Not Available
    Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
    Top Industries
    REVIEWERS
    Recruiting/Hr Firm25%
    Financial Services Firm25%
    Media Company13%
    Consumer Goods Company13%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Healthcare Company10%
    Educational Organization7%
    Comms Service Provider6%
    REVIEWERS
    Computer Software Company24%
    Financial Services Firm18%
    Manufacturing Company9%
    Insurance Company7%
    VISITORS READING REVIEWS
    Educational Organization43%
    Financial Services Firm8%
    Manufacturing Company8%
    Computer Software Company7%
    Company Size
    REVIEWERS
    Small Business73%
    Midsize Enterprise7%
    Large Enterprise20%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise18%
    Large Enterprise51%
    REVIEWERS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise48%
    Large Enterprise42%
    Buyer's Guide
    ClickUp vs. Jira
    May 2024
    Find out what your peers are saying about ClickUp vs. Jira and other solutions. Updated: May 2024.
    771,212 professionals have used our research since 2012.

    ClickUp is ranked 13th in Project Management Software with 15 reviews while Jira is ranked 5th in Project Management Software with 266 reviews. ClickUp is rated 7.8, while Jira is rated 8.2. The top reviewer of ClickUp writes "A stable solution that offers it users a choice to opt for a streamlined approach to task management ". On the other hand, the top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". ClickUp is most compared with Microsoft Project, Bitrix24 and Broadcom Clarity , whereas Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM. See our ClickUp vs. Jira report.

    See our list of best Project Management Software vendors.

    We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.