We performed a comparison between Commvault Cloud and OpenText EnCase eDiscovery based on real PeerSpot user reviews.
Find out in this report how the two eDiscovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."A very stable and scalable platform (you can backup/restore/protect a couple of MBs or hundred of TBs as well from the same console/platform)."
"Scalability, as well as stability, are a couple of important parts of this solution."
"We are using a KVM system in our cloud, and this solution works very well with it."
"Whoever has an Endpoint license can store unlimited data on the cloud."
"Quick backups and restores of data are the most valuable features. It is important that it is an easy solution to integrate with the SAML authentication of our tenant, so we can have our users log into the systems and do their own restores, if needed."
"It's very stable."
"Commvault has support for backing up operating systems and servers."
"It's very user-friendly. It supports a wide range of workloads. It's quite easy to use, it's very powerful and it's scalable."
"The solution is very stable."
"The technical support is excellent."
"It indexes much faster, and is more reflexive because of the Enscripts."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"It speeds up the process, so I can meet my deadlines."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"They can improve the VMware recovery and VMware backup. There is an improvement area on the VMware infrastructure. They can make available what they call a VSA proxy. They can have an appliance-type setup to deploy VSA backups and help recover quicker. They can have an appliance ready. Instead of having to have a server dedicated to that and installing software on a server, they can just provide an actual appliance for that."
"The stability of the tool could be improved."
"Sometimes the web page doesn't work. I don't know if it's an outage or if there is maintenance going on in the background. From time to time, Commvault will suddenly stop taking backups for some intervals."
"What I need is deeper CLI documentation for both QCommand and SQL queries."
"Data center backup must be improved."
"The most common feedback I get in terms of Commvault is that it can be complex. I always refer my customers back to their own environment. Almost everything that goes into Commvault is a request by a customer. While it can be complex, it can also be very simple. You just need to understand your environment in order to make sure that you really need to turn on that extra feature or thing inside of Commvault. Maybe you don't need those things. It really depends on how simple or complex your environment is, whether you need all of Commvault's features."
"The solution's breadth and depth of cloud support are good, but could be better. Some cloud features that are common-sense, especially on AWS, are not completely integrated yet in the product. They are a work-in-progress."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"In the past, incident response time for tech support was slow."
"Ease of use and learning curve need improvement."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"Sometimes the application can take more time to complete the image processing or fail at the end of the process."
"The reporting is a bit unreliable. It needs to be better."
"There were minor UI bugs."
Commvault Cloud is ranked 2nd in eDiscovery with 104 reviews while OpenText EnCase eDiscovery is ranked 6th in eDiscovery with 8 reviews. Commvault Cloud is rated 8.6, while OpenText EnCase eDiscovery is rated 7.8. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of OpenText EnCase eDiscovery writes "A stable and scalable hybrid solution with easy setup". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Zerto, whereas OpenText EnCase eDiscovery is most compared with Nuix eDiscovery, CrowdStrike Falcon, Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS) and Microsoft Purview eDiscovery. See our Commvault Cloud vs. OpenText EnCase eDiscovery report.
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