We performed a comparison between ConnectWise SIEM and CrowdStrike Falcon Complete based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR)."With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"The case interface is Binary Defense MDR's most valuable feature."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"We have found the solution has great functionality and it is easy to use."
"Overwatch is the most valuable feature of CrowdStrike Falcon Complete."
"The system is valuable as it is a fully managed endpoint protection service designed to stop breaches, detect threats, and respond to incidents effectively."
"We found the initial setup to be quick and easy for the most part."
"Falcon Complete's best features are its detailed reporting and user-friendliness."
"The threat response from this solution is very comprehensive. It not only allows us to detect the threat, but also to isolate it and check the recovery capability of the compromised system."
"It is very simple to use and not overly technical."
"Technical support is helpful."
"The most valuable feature of CrowdStrike Falcon Complete is the lightweight design, easily manageable portal, and minimal IT maintenance required."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"I would like to get more reports from Binary Defense about what they're blocking."
"We found a couple of bugs in the user interface."
"The current reporting system could benefit from improvement."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"We'd like the pricing to be a bit lower in the future."
"The solution could use an on-demand scan feature."
"We're a small organization. I'm not sure how it would fare if you were larger and had more and more users and added complexity."
"They are doing very well in continuously improving their product. The only thing is that it is completely cloud-based, and some customers don't really like that type of approach, but you can only provide such a solution when you have cloud-based intelligence. On the other end, we know that it is sometimes a breaking point for some of the customers. They could potentially have an on-prem or hybrid solution. Any antivirus needs to have its features updated. If there could be a relay between them, it would be helpful, but that's very hard to do. So, you either accept that approach and have the benefit with this little disadvantage."
"What could be improved in CrowdStrike Falcon Complete is the threat hunting feature and the insights it provides, in particular, the variable analysis feature. Protection against zero-day threats and sandboxing could also be improved in CrowdStrike Falcon Complete. If you compare it with other solutions, it can go head-to-head, but the features I mentioned still need improvement."
"CrowdStrike Falcon Complete does not include patch management functionality."
"The customization could be tweaked. We can do a bunch of custom dashboards. However, the one thing that I'm not a fan of is when you go to do an investigation, the way that the processes are laid out on the screen is very bland looking. While the information is there, it could be laid out better."
"The technical support is good. However, the technical support is outsourced to India which causes some language barriers. I am not sure if this is still an issue, they might have allotted more suitable representatives."
ConnectWise SIEM is ranked 17th in Managed Detection and Response (MDR) with 2 reviews while CrowdStrike Falcon Complete is ranked 1st in Managed Detection and Response (MDR) with 75 reviews. ConnectWise SIEM is rated 10.0, while CrowdStrike Falcon Complete is rated 8.6. The top reviewer of ConnectWise SIEM writes "Efficiently monitoring and detecting suspicious activities". On the other hand, the top reviewer of CrowdStrike Falcon Complete writes "Great next-generation antivirus with breach warranty and good intrusion protection". ConnectWise SIEM is most compared with SentinelOne Vigilance, Huntress, Wazuh and Sophos MDR, whereas CrowdStrike Falcon Complete is most compared with Arctic Wolf Managed Detection and Response, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Sophos MDR and Red Canary.
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