ControlUp vs Nagios XI comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

ControlUp
Ranking in IT Infrastructure Monitoring
22nd
Average Rating
8.6
Number of Reviews
11
Ranking in other categories
Digital Experience Monitoring (DEM) (3rd)
Nagios XI
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.2
Number of Reviews
54
Ranking in other categories
Network Monitoring Software (8th), Server Monitoring (5th), Cloud Monitoring Software (10th)
 

Market share comparison

As of June 2024, in the IT Infrastructure Monitoring category, the market share of ControlUp is 0.7% and it decreased by 26.2% compared to the previous year. The market share of Nagios XI is 4.3% and it decreased by 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
Unique Categories:
Digital Experience Monitoring (DEM)
12.8%
Network Monitoring Software
4.6%
Server Monitoring
13.9%
 

Featured Reviews

Justin Vaira - PeerSpot reviewer
Aug 13, 2022
Contemporary features, good user interface, and a quick turnaround time
The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections. I would like to see more on setting up alerts. As an example, as previously stated, there is reporting, but there are also alerts, such as if this specific user is using this much CPU or RAM, send an email to this person informing them. Something along those lines, that alerting portion, I believe they need to improve on, but we would like to see at the very least.
DL
Aug 1, 2022
The product allows me to monitor a phone with address IP on a desk to very big servers of any company
We have installed  Nagios Core and Nagios XI on many customers in Latam successfully. A good use case was one customer with many servers (upper 1000) and many routers and switches (upper 2000), they wanted to monitoring operating systems and switches ports, Nagios worked like to swiss watch With…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"The script-based actions have allowed us to extend the core reporting capabilities."
"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."
"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"Nagios XI helped me to draw the network and check for system failures."
"The solution is pretty stable."
"You want to monitor a specific metric that nobody else has? You can do it even with the most basic of scripting skills, and you can always share it with the vast community of Nagios Exchange."
"The Script Module in Nagios is really easy to use and is really cost efficient."
"It's great for monitoring IT services infrastructure."
"Since this is an open source technology, if we are capable of writing the plugins in any scripting language, this product allows us to monitor anything we want."
"The features I've found the most useful are the plug-ins, the fact that you can connect almost everything to it. That's very useful."
"Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the Nagios XI product."
 

Cons

"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"It can be improved by including script-based scheduling."
"The graphical user interface needs to be improved from version to version."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
"The installation and monitoring need improvement."
"The scalability of Nagios XI is scalable. However, it is not easy to do."
"Open-source software is usually not user-friendly."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
"The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it."
"The product does not have SAP monitoring."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors."
 

Pricing and Cost Advice

"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."
"We are satisfied with the price compared to other solutions."
"Based on my experience, ControlUp is not that expensive."
"For our country in North Africa, it's expensive and we could purchase another solution for that price. But it's a reasonable price if we're speaking in international terms."
"The pricing is high with separate licensing for the product and support."
"We are using the free version of this solution."
"Nagios XI is open source."
"The pricing is really cost efficient. The licensing is perpetual and can be renewed very easily."
"For the cost of the commercial product and support, and taking into account the open source characteristics of it, I believe it is difficult to a better value."
"You can grow into the higher-priced scale as they learn how to utilize the features for Nagios XI."
"The licensing fees for this solution are approximately $3,000 USD per year."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Healthcare Company
12%
Manufacturing Company
8%
Educational Organization
51%
Computer Software Company
8%
Financial Services Firm
5%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ControlUp Real-time?
When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete ...
What is your experience regarding pricing and costs for ControlUp Real-time?
Based on my experience, ControlUp is not that expensive. It is a cheap tool because it is deployed to many devices where I work.
What needs improvement with ControlUp Real-time?
We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 20000...
What do you like most about Nagios XI?
It is an open-source platform with valuable features for performance and stability.
What is your experience regarding pricing and costs for Nagios XI?
I don't deal with the licensing aspect of the product.
What needs improvement with Nagios XI?
The product's stability could be even better.
 

Comparisons

 

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Overview

 

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
Find out what your peers are saying about ControlUp vs. Nagios XI and other solutions. Updated: June 2024.
787,226 professionals have used our research since 2012.