We performed a comparison between ControlUp and eG Enterprise based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"ControlUp has an easy installation process."
"The script-based actions have allowed us to extend the core reporting capabilities."
"It has a great career time monitoring tool."
"User session details"
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"The GUI is nicer than all the other graphical interfaces out there."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"It gives good insight into inside of what's going on with Exchange."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"The graphical user interface needs to be improved from version to version."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"Needs to improve the networking monitor capabilities."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"The integration must be improved."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"Back-end configuration is not easy to implement."
ControlUp is ranked 22nd in IT Infrastructure Monitoring with 9 reviews while eG Enterprise is ranked 42nd in IT Infrastructure Monitoring with 20 reviews. ControlUp is rated 8.8, while eG Enterprise is rated 8.2. The top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". On the other hand, the top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, Login VSI and PRTG Network Monitor, whereas eG Enterprise is most compared with Grafana, Zabbix, Dynatrace, AppDynamics and PRTG Network Monitor. See our ControlUp vs. eG Enterprise report.
See our list of best IT Infrastructure Monitoring vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.