We performed a comparison between IBM Security QRadar and CrowdStrike Falcon based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. CrowdStrike Falcon is praised for its machine-learning capabilities, optimal resource utilization, and precise threat detection. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. CrowdStrike Falcon could benefit from adding a sandbox feature and more detailed firewall management options.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. CrowdStrike Falcon's customer service is considered prompt and helpful.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. CrowdStrike Falcon's setup is considered to be simple and efficient, with deployment times ranging from a few days to a month. While there may be some challenges during installation, they are generally manageable.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. Some users find CrowdStrike Falcon costly and think the price should be lowered to make it more competitive.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. CrowdStrike Falcon offers cost savings by decreasing the required number of engineers and eliminating the need for onsite servers.
Comparison Results: Our users prefer IBM Security QRadar over CrowdStrike Falcon. The advanced security features and overall strength of QRadar make it the favored option. Users like QRadar's extensive and actionable insights, user-friendly interface, and adaptability. QRadar offers a comprehensive overview of network activity and risk management.
"From the perspective of Microsoft 365 XDR, the main benefit is a single, centralized dashboard offering the holistic visibility organizations crave."
"I like the easy integration and advanced possibilities. We can implement it at customer sites in a few clicks, but we can also dive deep and drill down to extended features. There's a very good starting point to get into this product and all the features from Defender."
"My clients like Defender's file integrity monitoring. They're monitoring Windows and Linux system files."
"The visibility into threats that 365 Defender provides is really good. You get a full review of your security system and what can be improved. In the Microsoft 365 Defender portal the first page gives you a really big summary of which security policies you are following and what can be improved."
"The most valuable feature is probably the aggregation and correlation of the different telemetry points with Defender for Identity, Defender for Endpoint, and Defender for Cloud Apps. All of these various things are part of that portal. We've wanted that single pane of glass for years."
"The common and advanced security policies for threat hunting and blocking attacks are valuable."
"The ability to integrate and observe a more cohesive narrative across the products is crucial."
"The timeline feature is excellent. I also like the phishing simulation. We have phishing campaigns to educate employees and warn them about these threats."
"Scalability is good. We have had no issues with it."
"The CrowdStrike Falcon dashboard is good, and we haven't had any problems with it."
"CrowdStrike Falcon's most valuable features are the lightweight agent which has absolutely zero performance issues. There is no performance deterioration on the laptop on the network. It is a signature-less antivirus and anti-malware solution, it doesn't depend on signatures which better protects the systems."
"The initial setup is very simple."
"It has definitely minimized resources. When everything was on-prem, there was a lot more work maintaining it. One of the big value tickets: I don't have lists of hundreds of exceptions for certain applications that I have to maintain, add, delete, and move. The very nature of the product has lessened my workload considerably."
"The solution can scale easily."
"The most valuable features in CrowdStrike Falcon are the full EDR with antivirus, hunting, reporting, and RTR remote control."
"Among CrowdStrike Falcon's most valuable capabilities are its UEBA and SOAR functionalities, along with its seamless integration with any other SIEM solution."
"IBM Security QRadar has significantly improved our incident response procedures."
"It has improved comprehensive visibility for what is going on in the perimeters, and on the inside, as well."
"There are more than 120 extensions in QRadar, which are easy to install and configure. These can improve your analysis of events."
"This solution provides me with various alarms, and I have found security issues with some of my other products."
"It is a very good SIEM."
"The most valuable feature is the machine learning module."
"Blocks of predefined conditions can be used to configure detection rules without having to write complicated script."
"Overall a great solution."
"Automated playbooks and automated dashboards would be preferable to the way the data is currently being presented."
"The data recovery and backup could be improved."
"There should be better information for experts on features in the solution. What I see when reading about features in Microsoft 365 Defender is that it is always general information. If Microsoft could go deeper into details for the experts about how to use the tools, usage of it would be more familiar and it would be easier to use."
"There is no common area where we can manage all the policies for the EDR, third-party solutions, devices, servers, Windows, Mac, etc., but it's on the road map, and we ware waiting for that feature."
"The interface could be improved. For example, if you want to do a phishing simulation for your employees, it can take a while to figure out what to do. The interface is a bit messy and could be updated. It isn't too bad, but doing some things can be a long process."
"The support could be more knowledgable to improve their offering."
"It would be helpful if the solution could scan faster when it comes to scanning attachments to emails."
"The patching capability should be there. Patching is something that you cannot do even though you see the vulnerabilities present in your environment. For patching, you have to depend on another solution."
"The current database schema presents challenges and has potential for improvement."
"Technical support could be better than what is currently offered."
"The technical support could improve because I am in India and the support I receive is from the UK or Australia. It is difficult to manage the time difference. The service could be faster. However, when we do have the support they are knowledgeable."
"It would be nice if they did have some sort of Active Directory tie-in, whether that be Azure or on-prem. Sometimes, it is difficult for us to determine if we are missing any endpoints or servers in CrowdStrike. We honestly don't have a great inventory, but it would be nice if CrowdStrike had a way to say this is everything in your environment, Active Directory-wise, and this is what doesn't have sensors. They try to do that now with a function that they have built-in, but I have been unsuccessful in having it help us identify what needs a sensor. So, better visibility of what doesn't have a sensor in our environment would be helpful."
"I would like to see a little bit more in the offline scanning ability. This just comes from my background in what I have done in other positions. They only scan on demand, so I always have this fear that we sometimes maybe email out a dormant virus and can be held liable for that. That is something where I would like to see a little bit more robustness to the tool."
"The management of the solution could improve."
"It would be nice if the dashboard had some more information upfront, and looked a little better."
"In a future release, I would like to see more integrations for data breaches and security features."
"Whenever we are upgrading or installing any type of patch, at that time we have some delays."
"Dashboards and reports could provide better visualization of SIEM activity."
"The tech support is not that good."
"IBM QRadar User Behavior Analytics is good, but I think the functionality should be much more integrated. You should have easy access to the artifacts if you are doing a particular investigation. It's good, but other team solutions like LogRhythm are actually merging the functionality. So, I think that is something IBM can work on."
"I would also like to see more integration with other vendors. IBM doesn't integrate well with products from China, like Huawei. Many Middle Eastern customers are switching to Huawei from American vendors like Cisco because of the price. In most RFPs, Huawei wins because it costs less."
"Search capability and indexing still lag behind competitors. We also need to see improved rule based access controls and rule/event tuning."
"In terms of what could be improved, I would say the script which we have to create for custom actions. QRadar needs to improve that feature. Additionally, QRadar has to provide the playbooks designing features."
"Its architecture is very complicated."
CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 105 reviews while IBM Security QRadar is ranked 20th in Endpoint Detection and Response (EDR) with 198 reviews. CrowdStrike Falcon is rated 8.8, while IBM Security QRadar is rated 8.0. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". CrowdStrike Falcon is most compared with Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security, Trend Vision One and SentinelOne Singularity Complete, whereas IBM Security QRadar is most compared with Microsoft Sentinel, Splunk Enterprise Security, Wazuh, LogRhythm SIEM and Elastic Security. See our CrowdStrike Falcon vs. IBM Security QRadar report.
See our list of best Endpoint Detection and Response (EDR) vendors and best Extended Detection and Response (XDR) vendors.
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