We performed a comparison between Trend Micro XDR and Microsoft 365 Defender based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro XDR is commended for its holistic approach to preventing, real-time visualization, and ability to prioritize network-based detection and response. Microsoft 365 Defender offers effortless integration with other Microsoft solutions. Users praised its flexibility and comprehensive protection against multiple threat types. Trend Micro XDR should improve integration, overhaul its web interface, and strengthen its business relationships. Microsoft 365 Defender could upgrade its machine learning and AI capabilities. Some users suggested adopting Zero Trust features.
Service and Support: Some customers have found Trend Micro’s customer service to be helpful and responsive, while others have encountered challenges with technical support in complex situations. Some of our reviewers were satisfied with Microsoft's support, but others complained about slow responses and lackluster problem-solving capabilities.
Ease of Deployment: The initial setup of Trend Micro XDR is straightforward and fast, but it may require the involvement of several technical professionals. Setting up Microsoft 365 Defender is potentially complex and may involve integrating with existing policies. Some users reported longer deployment times.
Pricing: Some reviews noted that Trend Micro XDR might be too costly for small organizations, but others found the price reasonable. Some users say that Microsoft 365 Defender is good value, but others perceive it as more expensive than similar competing products.
ROI: Trend Micro XDR delivers value through automation. Its efficient alerts ensure timely threat detection and prevention. Microsoft 365 Defender offers savings, attack prevention, consolidation of security measures, and proactive threat detection.
Comparison Results: Our users prefer Trend Micro XDR over Microsoft 365 Defender. Trend Micro XDR offers a comprehensive view of attacks and their origins. Users also appreciate its stability, scalability, reasonable pricing, and user-friendly interface. Users say that Microsoft 365 Defender could improve its machine learning capabilities, interface, and documentation. Trend Micro XDR is also considered more reasonable and well-priced compared to Microsoft 365 Defender.
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The price is low and quite competitive with others."
"The solution was relatively easy to deploy."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The product's initial setup phase is very easy."
"Ability to get forensics details and also memory exfiltration."
"The most valuable feature depends on the scenario. For compliance, I like Microsoft Purview Information Protection and Data Loss Prevention. Sentinel is the most helpful feature for security. 365 Defender helps us prioritize threats across an enterprise. It's a crucial feature for the managed services team."
"Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise."
"Email protection is the most valuable feature of Microsoft Defender XDR."
"The integration with other Microsoft solutions is the most valuable feature."
"Many people don't realize that Microsoft Azure, Exchange Online, and the security and compliance portal all sync together. For instance, within the Azure portal you can set security restrictions and policies to help secure your tenants... The good part of it is that these products have already been integrated. When you sign on as an admin you have global admin rights and that gives you access to all these features."
"The threat intelligence is excellent."
"A crucial aspect for our team is the inclusion of identity and access management tools from the vendor."
"The Endpoint Manager is incredible; it has a very straightforward interface and is exceedingly easy to use. Pulling out and deploying different tags or resources is a simple task across various departments with different levels of security. The notifications are also simple and satisfying; it's great to see the bubble informing us which devices are compliant and which are waiting to update."
"The zero-day vulnerability is valuable."
"What I like the most about Trend Micro XDR is that the detection and response domain extends to the network. It goes beyond the endpoint and includes data about the network which lets you pinpoint patient zero as well as the root cause of the attack."
"The search features help us try to correlate information and identify any suspicious activity."
"I like the workbench. It is a view of all the alerts or problems in your estate. The visibility that it provides to engineers is very useful. It is one thing having lots of alerts. It is another thing to have something to correlate all your alerts into a workbench for you so that you can see what is going on."
"Drilling down further, we can analyze how our users are utilizing their workstations, including the websites they visit."
"We had a quick deployment. The solution is easy to set up."
"I like Vision One's observed attack techniques feature. It lets you see what an attacker is doing, how they have tried to exploit a machine, or how malicious code is operating. It helps us discover indicators of compromise so we can write better rules for detection."
"The telemetric report is the most valuable feature."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The solution should address emerging threats like SQL injection."
"The SIEM could be improved."
"ZTNA can improve latency."
"We'd like to see more one-to-one product presentations for the distribution channels."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"It takes about two business days for initial support, which is too slow in urgent situations."
"From an integration standpoint, it is always improving overall. With Security Copilot coming out, as partners, we are waiting for the GDAP support so that we can actually see Security Copilot on behalf of customers if they subscribe to it."
"This solution could be improved if it included features such as those offered by Malwarebytes."
"There are other SIEM solutions that are easier to use, mainly based on the creation of rules, use cases, and groups."
"In the beginning, it's difficult to navigate the system because it is quite large. Just trying to find your way and understand how the system works can be hard. After spending quite a lot of time searching it's a lot easier, but I wish it were a bit more user-friendly when you're trying to find things."
"Since all of our databases are updated and located in the cloud, I would like additional support for this."
"It would be highly beneficial if CoPilot could identify anomalies within the network and notify the IT team."
"The Defender agent itself is more compatible with Windows 10 and Windows 11. Other than these two lines, there are so many compatibility issues. Security is not only about Microsoft. The core technical aspects of it are quite good, but it would be good if they can better support non-Microsoft solutions in terms of putting the agents directly into VMware and other virtualization solutions. There should be more emphasis on RHEL and other operating systems that we use, other than Windows, in the server category."
"Microsoft frequently changes the names of its products, sometimes even renaming entire portals or features."
"The solution could always be made to be more secure."
"The centralized dashboard has room for improvement."
"A room for improvement in Trend Micro XDR is more visibility into the alerts. We do get alerts from the solution, but when we are away, we need to have more visibility."
"In new versions I would like to see better implementation of the reporting features, especially in regards to EDR visibility."
"The information captured by Trend Vision One needs to be more detailed."
"The solution lacks compatibility with other products. It needs to integrate better with other surrounding solutions."
"We do use the automation capability a little. However, we noticed some limitations, especially on the playbook side."
"Reporting could be a little bit better. They are working on it, and it is getting better."
Microsoft Defender XDR is ranked 7th in Endpoint Detection and Response (EDR) with 78 reviews while Trend Vision One is ranked 5th in Endpoint Detection and Response (EDR) with 43 reviews. Microsoft Defender XDR is rated 8.4, while Trend Vision One is rated 8.6. The top reviewer of Microsoft Defender XDR writes "Includes four services and four products, which can help organizations a lot". On the other hand, the top reviewer of Trend Vision One writes "The integration of toolsets is key, enabling automation, and vendor has been tremendous partner for us". Microsoft Defender XDR is most compared with CrowdStrike Falcon, Microsoft Defender for Cloud, Microsoft Purview Compliance Manager, Wazuh and Microsoft Entra ID, whereas Trend Vision One is most compared with CrowdStrike Falcon, Trend Micro Apex One, SentinelOne Singularity Complete, Microsoft Defender for Endpoint and Wazuh. See our Microsoft Defender XDR vs. Trend Vision One report.
See our list of best Endpoint Detection and Response (EDR) vendors, best Extended Detection and Response (XDR) vendors, and best Endpoint Detection and Response (EDR) vendors.
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