We performed a comparison between CrowdStrike Falcon and Jamf Protect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The price is low and quite competitive with others."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The solution was relatively easy to deploy."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The product's initial setup phase is very easy."
"The setup is pretty simple."
"The product detects and blocks threats and is more proactive than firewalls."
"The malware protection is the most valuable feature of CrowdStrike Falcon."
"The most valuable feature of CrowdStrike Falcon is its accuracy."
"The most valuable features in CrowdStrike Falcon are the full EDR with antivirus, hunting, reporting, and RTR remote control."
"The initial setup was straightforward."
"CrowdStrike Falcon has done an excellent job at detecting breaches. It has allowed us to stay in business and keep our systems up."
"It provides very good protection and the ability to crosscheck environments."
"The most valuable features of Crowdstrike Falcon XDR are Spotlight and Discovery, they are helpful. Additionally, the console is user-friendly, with fewer false positives than other solutions."
"The ability to execute real-time response, or, that you can connect to the agent and see exactly what processes are operating, is the most important feature of this solution."
"The product's initial setup phase has very simple steps."
"The quick updates are really good. If a new OS update drops today, I'll have the Jamf Protect update within a few hours. It's also compatible with all Mac OS versions, and there's zero lag or performance impact."
"The tool's tech support is helpful and efficient. It also has an active community."
"I rate the technical support a ten out of ten."
"Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security."
"We mainly use Jamf Protect to protect staff computers from malware and antivirus."
"Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention."
"Making the portal mobile friendly would be helpful when I am out of office."
"The SIEM could be improved."
"The solution should address emerging threats like SQL injection."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The dashboard isn't easy to access and manage."
"ZTNA can improve latency."
"Cannot be used on mobile devices with a secure connection."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"I would also like to see the endpoint firewall component produce some level of logging and feedback."
"We would like to be able to perform on-demand scanning, rather than relying on the scheduler."
"Too many false positives."
"The support for different OS versions needs improvement because sometimes due to business conditions, updating our OS is impossible."
"The technical support team often just replies to an issue with a link to an article rather than actually calling back and talking to someone and making sure the problem is solved. To me, that's kind of weak."
"CrowdStrike Falcon could improve the EDR functionality. Once the functionality of the solution improves, it will be even better in the market and able to compete with Carbon Black."
"Whenever there is a feature release (upgrade) where we push to all the endpoints, it causes something to be blocked without us knowing."
"We can do a threat analysis of any machine at any time, but that threat analysis is very limited."
"Jamf Protect needs to improve its pricing."
"I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful."
"The solution's integration with other tools is slow."
"Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices."
"The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch."
"The solution’s stability could be improved."
"The product's price is an area of concern where improvements are required."
CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 107 reviews while Jamf Protect is ranked 30th in Endpoint Protection Platform (EPP) with 7 reviews. CrowdStrike Falcon is rated 8.8, while Jamf Protect is rated 9.4. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Jamf Protect writes "Along with a good interface, the tool offers great technical support team". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Jamf Protect is most compared with Microsoft Defender for Endpoint, Microsoft Defender for Business, Cortex XDR by Palo Alto Networks, VMware Carbon Black Endpoint and BigFix. See our CrowdStrike Falcon vs. Jamf Protect report.
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