We performed a comparison between BigFix and Jamf Protect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"This is stable and scalable."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Ability to get forensics details and also memory exfiltration."
"The most valuable feature is patch management, a must have, even for Linux and iOS."
"Having higher visibility on patching level, on patching successful, and non-successful has been a way that BigFix has improved my organization. Also, the ability to customize the content to do what we need it to do is very powerful and very flexible for us. Finally, in the area of custom interfaces like REST API really gives us the ability to provide for our external customers."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"The most valuable feature of BigFix is the reporting tool and patching Windows."
"The most valuable features are patch management, software installation, and asset management."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"We mainly use Jamf Protect to protect staff computers from malware and antivirus."
"The quick updates are really good. If a new OS update drops today, I'll have the Jamf Protect update within a few hours. It's also compatible with all Mac OS versions, and there's zero lag or performance impact."
"Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security."
"The product's initial setup phase has very simple steps."
"Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention."
"I rate the technical support a ten out of ten."
"The tool's tech support is helpful and efficient. It also has an active community."
"I haven't seen the use of AI in the solution."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The solution is not user-friendly."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"We need a much better multi-tenant option."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."
"The deployment has room for improvement and can be more streamlined."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"I would eventually like to see a SaaS offering, a cloud-hosted BigFix instance where we only have to put a relay in our environment."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices."
"The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch."
"The product's price is an area of concern where improvements are required."
"The solution’s stability could be improved."
"Jamf Protect needs to improve its pricing."
"I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful."
"The solution's integration with other tools is slow."
BigFix is ranked 15th in Endpoint Protection Platform (EPP) with 91 reviews while Jamf Protect is ranked 32nd in Endpoint Protection Platform (EPP) with 7 reviews. BigFix is rated 8.6, while Jamf Protect is rated 9.4. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Jamf Protect writes "Along with a good interface, the tool offers great technical support team". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Jamf Protect is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Defender for Business and Cortex XDR by Palo Alto Networks. See our BigFix vs. Jamf Protect report.
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