We performed a comparison between CyberArk Identity and Microsoft Entra ID based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."CyberArk Identity is a mature product."
"The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The initial setup of CyberArk Identity was straightforward."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"With Azure Conditional Access you can specify network locations where you want some of the services in the organization to be available to users, and where you don't want users to have access."
"The security features, multi-factor authentication, and service management features are valuable."
"The most valuable feature is the factor identification. I find that it is natural integration, and it is just a natural step. I do not need to do anything else."
"One of the most important is the Conditional Access. It helps affect a Zero Trust strategy positively."
"The features around permissions are excellent."
"This solution is less time-consuming. We don't have to hire as many resources to give permissions to a particular user or group for any application."
"The scalability is good now, and I find it to be more stable and faster since scaling up to ESX."
"It's very good at not disrupting the user experience."
"We would like to see an improvement in the ability to manage mobile devices."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"They could improve their UI and make everything more user-friendly."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"I'm not sure what needs improvement. It is a good platform."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"You can manage the users from the Office 365 administration center, and you can manage them from Azure Active Directory. Those are two different environments, but they do the same things. They can gather the features in one place, and it might be better if that place were Azure."
"In terms of connecting the web application, there is technology for single sign-on. When we use it, the solution opens very slowly. It might be a bandwidth issue, and some content will not work on that portal."
"The synchronization with the local Active Directory and synchronization with all of the users on the local and cloud could be better."
"On-premise capabilities for information and identity management need improvement."
"The onboarding process for new users can be improved. It can be made simpler for people who have never registered to Azure AD previously and need to create an account and enable the MFA. The initial setup can be made simpler for non-IT people. It should be a bit simpler to use. Unless you get certifications, such as AZ-300 and AZ-301, it is not a simple thing to use at the enterprise scale."
"Its area of improvement is more about the synchronization of accounts and the intervals for that. Sometimes, there're customers with other network challenges, and it takes a while for synchronization to happen to the cloud. There is some component of their on-prem that is delaying things getting to the cloud. The turnaround time for these requests is very time-sensitive. I don't mean this as derogatory for this service, but in my experience, that happens a lot."
"The B2B Federation functionality is not perfect and could be improved. It is not on the same level that we could have if it were being used on-premises. It offers a different experience, which is a bit complicated and has some additional drawbacks."
"At first, it was a bit challenging to come up with a workaround that would get authentication to work."
CyberArk Identity is ranked 10th in Single Sign-On (SSO) with 18 reviews while Microsoft Entra ID is ranked 1st in Single Sign-On (SSO) with 190 reviews. CyberArk Identity is rated 8.2, while Microsoft Entra ID is rated 8.6. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of Microsoft Entra ID writes "Saves us time and money and features Conditional Access policies, SSPR, and MFA". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, SailPoint Identity Security Cloud, Ping Identity Platform and VMware Workspace ONE, whereas Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Ping Identity Platform and Okta Workforce Identity. See our CyberArk Identity vs. Microsoft Entra ID report.
See our list of best Single Sign-On (SSO) vendors, best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors, and best Access Management vendors.
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