Microsoft Entra ID (Azure AD) and Okta are leading IAM solutions with different strengths. Entra ID is praised for its seamless integration with Microsoft products like Office 365 and Azure, focusing on Active Directory integration, user lifecycle management and conditional access. Entra ID's customizable options and reliable performance are highly valued. Okta is platform-agnostic, streamlining access management processes, praised for its user-friendly interface, competitive pricing and exceptional customer service.
The summary above is based on 141 interviews we conducted recently with Okta Workforce Identity and Microsoft Entra ID users. To access the review's full transcripts, download our report.
"The security features, such as attack surface rules and conditional access rules, are the most valuable aspects of Azure AD."
"The security and infrastructure management features are the most valuable ones for us."
"The interface is well laid out and it is easy to navigate."
"The most valuable feature is Conditional Access, and we use it extensively."
"The most valuable feature is Identity and Access Management. As an IT administrator, this feature allows me to manage access for users and groups."
"The centralized management feature is very valuable."
"It is cloud based so it is always updated,"
"The single sign-on across multiple platforms is really the true advantage here. That gives you one ID and password for access to all your systems. You don't need to manage a plethora of different user IDs and passwords to all the systems that you're going to access."
"The ease of deployment, ease of use, and speed of delivery is what I like about Okta Workforce Identity. It is very easy to use. For a lot of software, you need to be trained extensively and have a very technical background. Okta Workforce Identity is quite simple. You can integrate any software into Okta. They've got a network of 7,000 applications that easily integrate into it."
"We find the solution to be reliable for our customers and it is nice that it is cloud-based and can be accessed from anywhere."
"It has a wide range of MFA options. I prefer "Okta Verify" out of them all."
"The most valuable feature in Okta Workforce Identity is the single sign-on, universal directory, and lifecycle management."
"The provisioning functionality has been the most valuable. This solution has good performance, fast integration and is very responsive."
"It is a very stable solution."
"It is a very scalable solution."
"The most valuable features of Okta Workforce Identity are SSO, MFA, and beneficial feature sets."
"It would be ideal if the solution moved to a passwordless type of environment. It's the future of authentification. It's also more secure and convenient."
"Azure Active Directory could improve the two-factor authentication."
"The solution could be cheaper."
"If any service is down, it can affect a whole region. We would need to wait on a ticket and get word from Microsoft to understand the issues. If it takes longer to resolve the issue on Microsoft's side, all we can do is wait for them to fix it."
"My problem with Azure AD is that it's designed for medium to large systems, and we're not that large."
"The only issue is the OU is not properly synced. Therefore, you have to do a manual sync sometimes or you might lose the connector due to AD Connect or sync servers."
"Azure Active Directory could be made easier to use. We have large amounts of data and storage. We are looking for video files and media content for applications, we will think about options, such as cloud storage or a CDN."
"There are issues using it with ADFS."
"The only aspect in which it can be improved is that the interface could be cleaner. I found this even when I was trying to do my certification exam because the certification is hands-on. You find yourself fumbling around a little bit to find simple things. This happens even when you start to get familiar with the product."
"The solution’s policies are difficult to understand due to the policy methods. They use authentication. The solution’s workflow is also difficult and not very active. They need to have proper documentation on it. In the next release, I would like to see the workflows being more digestible."
"This user integration with the Okta integration network could be simplified."
"It only facilitates provisioning and not de-provisioning."
"The error logging could be improved. Okta doesn't provide enough details when you are troubleshooting an issue. It's often difficult to fix it from our end, so we always need additional support from Okta."
"The training is too costly."
"The lifecycle management part can be improved. It should also have identity governance and the ability to choose a specific factor authentication at the application level. Its licensing and pricing can also be improved."
"It is challenging to obtain a comprehensive backup."
Microsoft Entra ID is ranked 1st in Single Sign-On (SSO) with 190 reviews while Okta Workforce Identity is ranked 4th in Single Sign-On (SSO) with 56 reviews. Microsoft Entra ID is rated 8.6, while Okta Workforce Identity is rated 8.6. The top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Cisco Duo and SailPoint IdentityIQ, whereas Okta Workforce Identity is most compared with Google Cloud Identity, SailPoint IdentityIQ, Saviynt, Auth0 and IBM Security Verify Access. See our Microsoft Entra ID vs. Okta Workforce Identity report.
See our list of best Single Sign-On (SSO) vendors, best Authentication Systems vendors, and best Access Management vendors.
We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.