We performed a comparison between CyberArk Privileged Access Manager and NetIQ Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I love the ability to customize the passwords: the forbidden characters, the length of the password, the number of capital, lowercase, and special characters. You can customize the password so that it tailor fits, for example, mainframes that can't have more than eight characters. You can say, "I want a random password that doesn't have these special characters, but it is exactly eight characters," so that it doesn't throw errors."
"The solution is stable."
"We like it for the ability to automatically change passwords. At least for my group, that's the best thing."
"We have demoted a lot of domain admins and taken a lot of that away from people, giving it a shared account structure."
"We are able to centrally manage credentials, touch applications, and rotate passwords."
"The risk of lost password and forbidden access to resources has been drastically reduced which increased the security level for the entire company,"
"CyberArk is not just an IT security or cybersecurity tool. It's also an administrator tool. I had a fair number of systems where the passwords were not fully managed by CyberArk yet, and they were expiring every 30 or 45 days. I was able to get management turned on for those accounts. From an administrator perspective, I didn't have to go back into those systems and manually change those passwords anymore. CyberArk... lightened the load on our administrative work."
"We have been able to manage application credentials in CyberArk, whether they come as a custom plugin or straight out-of-the-box."
"It's very easy to integrate with applications."
"There are lots of options to customize the solution to your needs."
"The single sign-on feature is excellent."
"The features that we have found most valuable with NetIQ Access Manager are its single sign-on and two factor two second factor database."
"The most valuable features of NetIQ Access Manager are SSO and Multi-Factor Authentication."
"The lead product has a slow process. There are some reports and requirements from CyberArk which are not readily available as an applicable solution. We have made consistent management requests in the logs."
"It's a big program. To scale excessively, locally, on an on-prem application, takes a lot of servers."
"The initial setup was somewhat complex."
"Initially, there was a lot of hiccups, because there were a lot of transitions due to manual installations."
"For users to access a system via CyberArk Privileged Session Manager, a universal connector needs to be coded in a language called AutoIT and its support for web browsers is so-so. Other products like Centrify have browser plugins that can help automate the process when using their products."
"The scalability, sometimes, is lacking. It works really well for more static environments... But for an environment where you're constantly spinning up new infrastructure or new endpoints, sometimes it has a hard time keeping up."
"We don't often contact technical support, but when we do it, the response could be faster and better."
"As they grow, the technical support is having growing pains. One of the things is just being able to get somebody on the phone sometimes."
"In terms of what could be improved, I would say the security of the infrastructure and the server and the working networking device."
"I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance."
"Having the ability to easily extract and view and compare and version control configurations would be ideal."
"Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution."
"The application portal could be improved with more options and easier customization."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 144 reviews while NetIQ Access Manager is ranked 14th in Access Management with 5 reviews. CyberArk Privileged Access Manager is rated 8.8, while NetIQ Access Manager is rated 8.0. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of NetIQ Access Manager writes "A mature, powerful product with good integration capabilities". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas NetIQ Access Manager is most compared with Okta Workforce Identity, Microsoft Entra ID, Symantec Siteminder and Auth0. See our CyberArk Privileged Access Manager vs. NetIQ Access Manager report.
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