We performed a comparison between CyberArk Privileged Access Manager and OneLogin by One Identity based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."With CyberArk, you can be fully confident that your existing accounts are secure. You will be 100 percent"
"We have demoted a lot of domain admins and taken a lot of that away from people, giving it a shared account structure."
"We can make a policy that affects everybody instantly."
"I appreciate the ease of use for support analysts."
"It has a centralized page where you can manage everything. This makes work easier. You don't have to remember different module URLs or browser applications. It is very easy to get all the secure identities of other environments into a single page, which is very important for us as it helps a lot in terms of operations, e.g., reduces management time. This is a single page where you can manage all accounts and onboard them to the CyberArk. You can then secure and see passwords from everywhere. So, there is a single pane of glass where you can manage all the identities across environments as well as across different types of identities."
"Password rotation, session recording & isolation and on-demand privileges."
"It gives us the capability to rotate passwords."
"PSM (Privilege Session Manager."
"Simplicity is the most valuable part of OneLogin."
"Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."
"The most valuable feature is the ease with which we can manage the sign-on feature."
"The solution's ability to save and manage of all my passwords is great."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"Documentation."
"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."
"OneLogin is efficient."
"The tool’s pricing and scalability can be better."
"As they grow, the technical support is having growing pains. One of the things is just being able to get somebody on the phone sometimes."
"One of our current issues is a publishing issue. If we whitelist Google Chrome, all the events of Google Chrome should be gone. It is not happening."
"We found a lot of errors during the initial setup. They should work to improve the implementation experience and to remove errors from the process."
"The product is very vaulting-focused. I'd love to see it expanding its capabilities a bit further into areas like just-in-time elevation, and access with non-vaulted credentials."
"Their post-sale support area requires a big improvement. Customers cannot automate tickets directly with CyberArk. They have to come through the distributor or bring in partners who have access to the support portal. Basically, the support for post-sales implementation is there, but the role of CyberArk is very minimal. Customers have to rely on partners, which sometimes creates issues. Some of the vendors help you during the implementation process, but the CyberArk support team does not do that. They have 24/7 support for our region, but they help only if there is an emergency or there is a problem with their system. If the password vault is down or the system is down, they provide immediate attention. For almost everything else, they take more time to respond. They give low priority to service-related or migration-related questions."
"The interface on version 9 looks old."
"More additional features as far as the REST is concerned, because we have something which was the predecessor to REST. A lot of the features which were in the predecessor have not necessarily been ported over to REST yet."
"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."
"This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users."
"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."
"To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"OneLogin needs to increase the number of connectors available out of the box to connect to the different endpoints. The number of out-of-box connectors should be increased."
"More off-hour support."
"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 144 reviews while OneLogin by One Identity is ranked 7th in Access Management with 16 reviews. CyberArk Privileged Access Manager is rated 8.8, while OneLogin by One Identity is rated 8.6. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas OneLogin by One Identity is most compared with Auth0, Microsoft Entra ID, Okta Workforce Identity, LastPass and One Identity Manager. See our CyberArk Privileged Access Manager vs. OneLogin by One Identity report.
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