We performed a comparison between CylancePROTECT and ESET Endpoint Protection Platform based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Forensics is a valuable feature of Fortinet FortiEDR."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The setup is pretty simple."
"This is stable and scalable."
"The solution was relatively easy to deploy."
"The price is low and quite competitive with others."
"NGAV and EDR features are outstanding."
"The stability is very good."
"Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push."
"A user can continue to add endpoints and the solution will continue to perform well."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"The deployment of updates is easy."
"It secures different entry points into the network."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"The most functional item that we use is the process to turn off the false flags that it causes."
"If it detects ransomware or something, it can isolate that computer."
"Installing and integrating ESET Endpoint Antivirus was easy. It prevents worms, malware, and Trojans."
"All of our devices are integrated with the solution."
"The performance of the solution is very good it does not impact my hardware and is user-friendly."
"Technical support has been very good. They are helpful and responsive."
"It is pretty easy to deploy. Its update definition file is small, so it can dispatch very quickly within the enterprise. The product itself is very lightweight, so it won't delay your endpoint. You also don't have to do any difficult configuration because it comes with a very good default setting. So, you just install it and forget it."
"The most valuable features of ESET Endpoint Antivirus are the search engine, easy firewall setup, and ransomware scans."
"It's a very user-friendly product."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"I haven't seen the use of AI in the solution."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The only minor concern is occasional interference with desired programs."
"ZTNA can improve latency."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"Cannot be used on mobile devices with a secure connection."
"It's a good solution but some features just need to be updated."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"The solution’s user interface could be improved."
"The solution needs better dashboards that are easier to use."
"It is hard to manage."
"It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"They could be more aggressive with malware."
"It's hard to get support for ESET in Hong Kong and China. There's a number to call that goes nowhere. You can upgrade to the premium service, but there are a few restrictions."
"The solution could be more user-friendly."
"It would be useful if they could automate the deployment more."
"In the future, a cloud version of the solution would be great."
"ESET Endpoint Antivirus could improve the mobile device experience by having more coverage."
"We'd like the solution to be a next generation antivirus with some sort of artificial intelligence or machine learning angle."
"The solution could improve by having higher-level security and reporting."
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CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 40 reviews while ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews. CylancePROTECT is rated 8.0, while ESET Endpoint Protection Platform is rated 8.2. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint. See our CylancePROTECT vs. ESET Endpoint Protection Platform report.
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