We performed a comparison between CylancePROTECT and Malwarebytes based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Ability to get forensics details and also memory exfiltration."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"This is stable and scalable."
"The product's initial setup phase is very easy."
"It does a good job of protecting us."
"The Application Guard and ByteGuard are useful features."
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"The solution is easy to deploy."
"The deployment of updates is easy."
"A user can continue to add endpoints and the solution will continue to perform well."
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"One of the best features of the solution is that it's easy to deploy."
"It gets the job done, and they are consistently updating it monthly."
"Ten times a day, improved signatures will be downloaded, so it is very up-to-date in terms of malware experience."
"Being able to carry out a full scan on your system."
"The most valuable feature of the solution is that I can use it wherever I want, be it at the office, at home, or even outside."
"It comprehensively finds and removes malicious software."
"Being able to cloud manage it from just a cloud login is valuable. We can get to it from anywhere, which is really helpful. The fact that we can remediate from the cloud console is one of our favorite features."
"The dashboard actually is good and it is simple."
"The central management of devices from different sites is a very good feature; this has made them much easier to manage."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Making the portal mobile friendly would be helpful when I am out of office."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The dashboard isn't easy to access and manage."
"We find the solution to be a bit expensive."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"The solution should implement AI in the product."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"The product must make the interface a little more user-friendly."
"It should provide more details about the events that they have detected."
"CylancePROTECT's dashboard could be more user-friendly."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"It would be better if updates could be downloaded, and deployed, on-premises to avoid low bandwidth causing issues."
"Strictly in terms of cyber security, the release cycle should be quarterly, at most. It shouldn't be more frequent than that because, for one thing, keeping up with tech support is difficult."
"Every once in a while, it gets clobbered by updates from other places. I don't think this should happen."
"The online reporting needs to be improved. Currently, we have to look at it online, and if we want to download a report, it just downloads as an Excel file. It's just raw information. There needs to be some way to better display it when it's downloaded."
"This solution reports far too many false positives!"
"They can include advanced scanning and improve reporting. I scan malware on the pen drive. Some more reports need to be added for that. It should also provide better protection because we have a new version of the malware."
"I would like to see a little more detail in the log. So, when an event occurs, I'd like to know not just when it happened and on what device, but what activity was taking place on the machine at the time so that we can drill down. If we get a false positive, we have to do a lot of research and go back and forth with our end-users to know why it was a false positive. So, having a little more detail around detections and events would probably be my most asked feature."
"The EPP solution lacks the sophisticated artificial intelligence required for automating reports and letting you know about things in real-time. It stops a suspicious activity in real-time, but it doesn't let you know in real-time. You have to look at a report, and then you find out that something is wrong. You have to manually kick off a scan. With the Advanced EDR solutions, Malwarebytes has the ability to alert you in real-time, but they still don't do automatic remediation or quarantining of devices. That is something that you still have to do manually. So, the endpoint protection piece, which is just like their basic endpoint protection, lacks AI. For the advanced detection and response piece, there is an add-on that comes with it, but it still doesn't go far enough in terms of automatic remediation of viruses. It won't separate that virus from your network if something happens. You have to manually go there and do it."
CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 40 reviews while Malwarebytes is ranked 18th in Endpoint Protection Platform (EPP) with 34 reviews. CylancePROTECT is rated 8.0, while Malwarebytes is rated 8.0. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Malwarebytes writes "Intuitive, easy to use, and does a good job of catching and stopping things for the most part and has a unique rollback feature". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Malwarebytes is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, HP Wolf Security, SentinelOne Singularity Complete and Check Point Harmony Endpoint. See our CylancePROTECT vs. Malwarebytes report.
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