We performed a comparison between CylancePROTECT and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The product's initial setup phase is very easy."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"This is stable and scalable."
"Ability to get forensics details and also memory exfiltration."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue."
"The solution is pretty easy to scale."
"On the management side, we liked the way it displays things."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"The deployment of updates is easy."
"A user can continue to add endpoints and the solution will continue to perform well."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"I use this solution for data blocking, software protection, and frame protection."
"Able to quarantine any malware."
"It helps us quickly address potential issues and provides us with valuable insights."
"It can be managed from the cloud."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"The initial setup is very straightforward."
"Performance is very good."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"We'd like to see more one-to-one product presentations for the distribution channels."
"ZTNA can improve latency."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The support needs improvement."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"The solution’s user interface could be improved."
"CylancePROTECT could be improved in its technical support and communication."
"The initial deployment was quite complicated."
"It is hard to manage."
"I would say one thing that they might need to bring in is protection for mobile devices."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"Lacking analytics and a machine learning technique."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"Notifications are not very good with Trend Micro."
"No built-in vulnerability scanner for management solutions."
"The endpoint protection could always be stronger."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"Could include additional features such as an intrusion prevention system."
CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 41 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. CylancePROTECT is rated 8.0, while Trend Micro ServerProtect is rated 7.8. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Symantec Endpoint Security, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint and SentinelOne Singularity Complete. See our CylancePROTECT vs. Trend Micro ServerProtect report.
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