We performed a comparison between IBM Security QRadar and Cynet based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. Cynet offers strong ransomware protection and an intuitive interface. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. Cynet needs to expand device support and add customization options. Users suggest improving network monitoring and strengthening integration with other tools.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. Customers generally think Cynet is affordable and a good value for its features.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data.
Comparison Results: Our users prefer IBM Security QRadar over Cynet. The advanced security features and overall strength of QRadar make it the favored option. Users like QRadar's extensive and actionable insights, user-friendly interface, and adaptability. QRadar offers a comprehensive overview of network activity and risk management.
"The ability to integrate and observe a more cohesive narrative across the products is crucial."
"The advantage of Microsoft Defender XDR has over other XDRs in the market is that it's easy to use. You can quickly differentiate between alerts, incidents, devices, software, etc. It's easier to investigate an incident, and you have so many options. You can automate investigations and use playbooks. There's also the live response session, which is something you can't find in any other XDR."
"I like how Microsoft XDR and the other Microsoft products are integrated into a single unified security stack covering identity access management, endpoint protection, email, cloud applications, etc."
"The most valuable feature of the solution stems from the fact that Microsoft Defender XDR is easy to integrate with other Microsoft platforms or products."
"The integration with other Microsoft solutions is the most valuable feature."
"The incident threat response and its ability to facilitate effective remediation against threats are the standout features."
"The most valuable feature is probably the aggregation and correlation of the different telemetry points with Defender for Identity, Defender for Endpoint, and Defender for Cloud Apps. All of these various things are part of that portal. We've wanted that single pane of glass for years."
"It has been great for us. Previously, we didn't have a solution to protect us, especially from malware, whereas now, we are getting protection up front, especially from the malware attacks coming through emails or endpoints."
"It can be deployed in autonomous mode, and then it automatically blocks malware threats."
"The level of automation is very good because the majority of the time, it blocks the attacks without requiring anything from our side. The technicians don't have to do anything. They are just alerted about what happened. So, the user intelligence works quite well."
"The initial setup is simple and user-friendly."
"The visibility it gives is excellent."
"The interface is exceptionally clear and easy to understand."
"Cynet is unique in that it has almost everything included and it was built up from the ground, instead of a bundle of purchased and composed modules. It gives you easier very good visibility than Sentinel One as well as a lower maintenance burden."
"I like that it is possible to use the solution to check more information about the users' devices."
"This solution requires less management and is very easy to use."
"The most valuable features are log monitoring, easy-to-fix issues, and problem-solving."
"The feature that I find the most useful is that IBM QRadar User Behavior Analytics is free of charge. It's a fully free product that can be installed on top of IBM QRadar SIEM."
"IBM QRadar is great help from its security event monitoring to data center and NOC troubleshooting of issues hard for other departments to spot."
"The playbook engine is flexible and allows for the graphical visualization of processes, enabling the implementation of dynamic playbooks for incident response or testing."
"The QNI feature is the one I am very interested in, and I have also been interested in Watson. From the log analysis and the security perspective, we are able to dive deep into any of the logs and anomalies."
"Improved our organization's TCO."
"It is a scalable solution."
"I like the graphical interface. It's so good and easy."
"Improving scalability, especially for very large tenants, could be beneficial for Microsoft Defender XDR."
"The abundance of sub-dashboards and sub-areas within the main dashboard can be confusing, even if it all technically makes sense."
"It would be highly beneficial if CoPilot could identify anomalies within the network and notify the IT team."
"There is no common area where we can manage all the policies for the EDR, third-party solutions, devices, servers, Windows, Mac, etc., but it's on the road map, and we ware waiting for that feature."
"The tool gives inconsistent answers and crashes a lot."
"Automated playbooks and automated dashboards would be preferable to the way the data is currently being presented."
"Defender also lacks automated detection and response. You need to resolve issues manually. You can manage multiple Microsoft security products from a single portal, and all your security recommendations are in one place. It's easy to understand and manage. However, I wouldn't say Defender is a single pane of glass. You still need to switch between all of the available Microsoft tools. You can see all the alerts in one panel, but you can't automate remediation."
"Generally, antivirus products provide a central control to manage every device in terms of who is installing it or who is trying to disable it, but Microsoft doesn't have such a control center for the antivirus product it provides."
"The reporting is a little weak and could be improved. The other downside is that Cynet does not use the local time zone. It's based off of Greenwich Mean Time."
"Its dashboard is not so good. On the dashboard, they don't show the count for client endpoints, which is a failure of this product. This count should be shown on the dashboard. I have 1,000 clients, but I can't see it anywhere on the dashboard."
"I'd like to see more data loss prevention within the product."
"The solution lacks URL filtering."
"An administration feature will be useful for Cynet."
"It is an endpoint agent, but they don't have a probe for checking the network traffic. They could improve from this point of view."
"Linux servers are not supported."
"Sometimes, it is necessary for me to make important changes to a hard drive of a computer, and because Cynet does not allow me to do that, I have to go to the console and remove the computer from the security group just for Cynet. After that, I have to wait for 10 or 15 minutes for that to take effect. I would like to be able to disable Cynet locally. I shouldn’t have to go to the console to find the PC and then take it out of the group and then add it again to the group. I should locally be able to disable Cynet on a computer with a password or something like that, but it is currently not possible."
"It doesn't have a SOAR system by default. You need to purchase it additionally, which is the main problem with QRadar."
"There is a shortage of skilled individuals with knowledge about the solution. There is training required."
"The solution is difficult to understand in the beginning and has complex management configurations that can be improved."
"IBM Security QRadar’s GUI could be improved."
"I don't look at only the features and benefits; I also look at the price. It is a bit expensive when compared with other solutions. It is expensive for specific deployment topologies, and the decision-makers go for alternatives like ArcSight. It should also have more AI features or capabilities for better threat intelligence. The more it uses machine learning, the better would be the dashboard, analytics, and other things."
"The product does not have a team for investigating malware."
"The solution should enhance its capabilities of UEBA and AI/ML tech modeling."
"IBM QRadar Advisor with Watson could be more user-friendly. You need some skills and understanding of what you're looking at, especially if you're going to draw down specific information."
Cynet is ranked 4th in User Entity Behavior Analytics (UEBA) with 35 reviews while IBM Security QRadar is ranked 1st in User Entity Behavior Analytics (UEBA) with 198 reviews. Cynet is rated 8.8, while IBM Security QRadar is rated 8.0. The top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, ESET Endpoint Protection Platform, Microsoft Defender for Endpoint and Cortex XDR by Palo Alto Networks, whereas IBM Security QRadar is most compared with Microsoft Sentinel, Splunk Enterprise Security, Wazuh, LogRhythm SIEM and Elastic Security. See our Cynet vs. IBM Security QRadar report.
See our list of best User Entity Behavior Analytics (UEBA) vendors, best Endpoint Detection and Response (EDR) vendors, and best Extended Detection and Response (XDR) vendors.
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