We performed a comparison between Cynet and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cynet offers strong ransomware protection and an intuitive interface. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Cynet needs to expand device support and add customization options. Users suggest improving network monitoring and strengthening integration with other tools. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: Customers generally think Cynet is affordable and a good value for its features. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The stability is very good."
"This is stable and scalable."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"It is stable and scalable."
"Ability to get forensics details and also memory exfiltration."
"The initial setup is simple and user-friendly."
"We are very satisfied with the level of performance we get."
"The product has valuable front-end features."
"Cynet's most valuable features are laptop and server performance, internal network monitoring, and external firewall lock management."
"This solution requires less management and is very easy to use."
"It can be deployed in autonomous mode, and then it automatically blocks malware threats."
"Its ability to revert back from a previous state is quite notable. This feature is particularly valuable because, for maintaining integrity, it can inspect the socket for any firewall modifications. In practice, it allows us to return to a previous configuration when everything was functioning correctly."
"We are using almost all of the features and we find it quite good overall."
"Offers good antivirus and local firewall."
"Their threat protection is very good. We are managing a good number of users thanks to the solution and we are pretty satisfied with it."
"This solution helps in that I can control quite a few computers from our central location, with ease."
"Device control is most valuable. Symantec is providing all such features in the basic plan, whereas when we last checked, such a feature was not available in the basic plan of Malwarebytes."
"Some important features that are included are the built-in firewall and device control."
"I like the additional features that come with it. The firewall feature and the encryption feature that they throw in are good as well. Another thing that I like about Symantec is that it runs on different platforms, not just on Windows."
"The solutions' main features are patch management and security."
"This solution has helped us because it is really useful for blocking all kinds of viruses."
"FortiEDR can be improved by providing more detailed reporting."
"The SIEM could be improved."
"Detections could be improved."
"Cannot be used on mobile devices with a secure connection."
"I haven't seen the use of AI in the solution."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The solution is not stable."
"In terms of what could be improved, I would say the usability of this product for new threats. Meaning, not everything which is new is properly seen by the product and not all the required actions are taken."
"Its dashboard is not so good. On the dashboard, they don't show the count for client endpoints, which is a failure of this product. This count should be shown on the dashboard. I have 1,000 clients, but I can't see it anywhere on the dashboard."
"Cynet could improve when a reverse proxy is being used to connect to the servers. There could be an easier configuration because it is not plug-and-play."
"Cynet fails to deploy the same technology in mobile devices."
"There are some shortcomings in Cynet's integration capabilities that need improvement."
"Compliance reports need to improve."
"Increased application for SOAR abilities across interconnected devices would be a welcome improvement."
"I would like to see support for mobile protection and some additional reports included."
"We are not satisfied with this solution. It needs a lot of improvements. It doesn't detect the most recent malware and unknown threats. With most of the users working from home these days, there is also a need for some extra security layer. That's why we are thinking of going for a better solution that will take care of all of our endpoints and work from home situation. Symantec also has to work on EDI technology. Vendors like Palo Alto and Cisco are coming with their own intelligence and cloud infrastructure in which unknown threats are regularly watched and monitored, and they are reported to the admin."
"The platform itself can be improved as there's no way to track how infections get into the organization."
"If Symantec wants to improve, they should have a single event for all their products."
"Its GUI needs improvement. It's good, but it needs to be improved in terms of management and reporting."
"As for some features I would like to see, I'd like a retrospective action feature similar to Cisco Secure Endpoint's. Some antiviruses don't allow you to re-scan a product that was in the former scan—for example, if a file was classified as proper, but then for some reason the file was changed, we need an antivirus with retrospective capability. We need EPP and EDR products in a secured environment."
"The enterprise edition does not report attacks on external devices."
"There is room for improvement in the zero-day threat detection system."
"The Symantec Endpoint Manager is very difficult to use and extremely old."
Cynet is ranked 17th in Endpoint Protection Platform (EPP) with 35 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. Cynet is rated 8.8, while Symantec Endpoint Security is rated 7.6. The top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, ESET Endpoint Protection Platform and Microsoft Defender for Endpoint, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our Cynet vs. Symantec Endpoint Security report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
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