We performed a comparison between Datadog and ExtraHop Reveal(x) for IT Operations based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The ease with which we can filter, use metrics, and give accounts to customers, then let the customer filter, set up metrics, and alerts. This has been a big win for us."
"The CCM, Workflows, Logs, APM, and RUM are all useful aspects of the solution."
"The observability on offer is the most useful aspect of the product."
"The ingestion points are unlimited and support customization. We haven't had anything yet that we haven't been able to integrate with it."
"The visibility into our network has allowed for quick diagnosis of failures, identification of underutilized or over-utilized resources, and allowed for cloud cost optimization opportunities."
"Integrating Datadog with other platforms has made our monitoring processes a bit easier. It's not super simple, but it's manageable."
"The initial setup is very straightforward."
"The solution has offered increased visibility via logging APM, metrics, RUM, etc."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"Wire data analytics."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"It seems that admin cost control granularity is an afterthought."
"We have contact with many customers that cover many areas, so we have cases where the infrastructure administration could be improved."
"Sometimes it’s difficult to customize certain queries to find specific things, specifically with the logging solution."
"I'd like to see better pricing and more integration in the next release."
"Datadog has a lot of features kind of cramped into one dashboard. It's quite hard to get around what feature does exactly what. There was a steep learning curve, trying to navigate through menus."
"We want to reduce having to go to different screens to obtain all the information."
"Billing should be more transparent."
"I think better access to their engineers when we have a problem could be better."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"This solution would be improved if it had the ability to retain data longer."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"Network visibility is something that needs to be improved."
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Datadog is ranked 2nd in Network Monitoring Software with 137 reviews while ExtraHop Reveal(x) for IT Operations is ranked 57th in Network Monitoring Software with 8 reviews. Datadog is rated 8.6, while ExtraHop Reveal(x) for IT Operations is rated 8.6. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas ExtraHop Reveal(x) for IT Operations is most compared with NETSCOUT nGeniusONE, vRealize Network Insight, ThousandEyes, SolarWinds NPM and Fortinet FortiSIEM. See our Datadog vs. ExtraHop Reveal(x) for IT Operations report.
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