We performed a comparison between Datadog and Fortinet FortiAnalyzer based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Fortinet FortiAnalyzer features exceptional log collection capabilities and customizable reporting. FortiAnalyzer enables users to centrally manage and analyze logs in real time. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. Fortinet FortiAnalyzer could simplify its reporting module and cloud storage capabilities.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region. Some Fortinet customers were dissatisfied with support, but others said it was helpful and responsive.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. FortiAnalyzer's initial setup is uncomplicated and manageable, typically taking approximately 30 minutes to a few hours. Some IT knowledge may be required.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. While FortiAnalyzer isn't the most expensive option, users say the pricing could be more competitive. FortiAnalyzer's cost depends on the storage requirements, and many customers consider it reasonable.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. FortiAnalyzer helps customers by providing insight into network traffic and speeding up issue resolution.
"Their interface is probably one of the easiest things to use because it lets non-developers and non-engineers quickly get access to metrics and pull business value out of them. We could put together dashboards and give it to people who are non-technical, then they can see the state of the world."
"The solution has improved the organization by providing good insights into app performance and offering good dashboards."
"The most valuable feature I have found is the elastic container service."
"The feature I have found most valuable is when I can reuse existing monitors and alerts for new dashboards."
"The biggest thing I liked was the combination of all the things - monitoring, log aggregation, and profiling."
"The integration and configuration are incredibly simple. The SaaS offering is remarkably easy to set up, especially if you're coming from a Graphite environment or anything that uses a StatsD."
"The most valuable feature of Datadog is its logs."
"This is definitely a good product and I would consider them one of the leaders within the application monitoring and cloud monitoring space."
"The most valuable feature of Fortinet FortiAnalyzer is its performance."
"The analyzer is the most valuable feature."
"The traffic log information we receive from Fortinet FortiAnalyzer is valuable."
"The anti-virus protection it offers our clients is solid."
"FortiAnalyzer has a user-friendly interface with a quick response and good analytics. It's very secure because it's taking the log from the devices on a secure channel, so there is no problem with that in your network."
"It gives us reporting features, which are helpful in the case of troubleshooting and audit purposes."
"Separating sections or conditions on Fortinet FortiAnalyzer is quite clear."
"It's easy to set up the product."
"The pricing is a bit confusing."
"The product could do better with its notifications."
"The sheer amount of products that are included can be overwhelming."
"We need a lot of modules since we collect all data logs from all operating systems."
"The product could be improved by providing remote control to agents, enabling them to execute automation and collections without requiring another automation tool or integration."
"Datadog could make their use cases more visible either through their docs or tutorial videos."
"We need more advanced querying against logs."
"We have contact with many customers that cover many areas, so we have cases where the infrastructure administration could be improved."
"They can include integration with devices, such as firewalls, endpoints, from other vendors. They can include graphic monitoring of everything in the network, not just Fortinet products. It would also be good to include customizable reports and customizable views of the reports."
"We are concerned about the compliance of our policy and institutional philosophy."
"The cloud version can be expensive. If the customers could get the resources to store the logs on-premises, it would be much better."
"The technical support is not very reliable."
"Automated reports focusing on compliance issues would provide a clearer understanding of potential gaps and the need for remediation."
"I believe that its technical support is the only aspect that requires significant improvement."
"The solution is expensive."
"The UI could use some improvement. It can be tough for a beginner to navigate because you don't know what to do even if you read the guide. I've talked to some users who said that they couldn't figure out what to do even after looking at the documentation."
Datadog is ranked 3rd in Log Management with 137 reviews while Fortinet FortiAnalyzer is ranked 8th in Log Management with 85 reviews. Datadog is rated 8.6, while Fortinet FortiAnalyzer is rated 8.0. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Fortinet FortiAnalyzer writes "We can automate event-based handling solutions, is stable, and is great for heavy traffic". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas Fortinet FortiAnalyzer is most compared with Wazuh, Splunk Enterprise Security, Graylog, Grafana Loki and ManageEngine EventLog Analyzer. See our Datadog vs. Fortinet FortiAnalyzer report.
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