We compared Deep Instinct Prevention Platform and SentinelOne Singularity Complete based on our users' reviews in six categories. We reviewed all of the data, and you can find the conclusion below.
Features: Users were impressed by Deep Instinct’s AI-driven approach and ability to detect and prevent zero-day malware. They also appreciate its proactive defense mechanisms. SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption.
Room for Improvement: Deep Instinct Prevention Platform could improve its documentation, forensic capabilities, and logging system. Users say Deep Instinct’s AI model could be more transparent, and the solution could be better adapted to multi-tenant use cases. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration.
Ease of Deployment: Deep Instinct Prevention Platform is somewhat complex to set up, requiring multiple steps and some training. The total deployment time may take months. Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team.
Service and Support: Users praised Deep Instinct's customer service and support for their swift response and overall helpfulness. Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency.
Pricing: Deep Instinct Prevention Platform is cheaper than many competing solutions, and support is included with the basic license. Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives.
ROI: Deep Instinct Prevention Platform’s noteworthy benefits include time savings, reduced false positives, and effective prevention against unknown threats. SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements.
Comparison Results: Deep Instinct Prevention Platform offers a unique perspective on cybersecurity, with a focus on behavioral analysis and deep learning-based prevention. It also requires enhancements in its interface, administration, and logging system. SentinelOne Singularity Complete is considered a comprehensive, dependable solution with advanced features, such as the ability to reverse ransomware encryption. Users also praised its painless setup process and responsive customer support. At the same time, Singularity Complete received mixed reviews for pricing. Users also asked for better reporting and AI/ML capabilities.
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The product's initial setup phase is very easy."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The most valuable feature is its ability to detect and eradicate ransomware using non-signature-based methods."
"The detection rate is very high. In all the testing with around 20 partners in different environments, quite a lot of them had installed with other anti-malware applications, like Sophos. This software can co-exist with those applications in the same machine. This is impressive."
"It has given us a more structured approach for detecting and preventing threats. It has machine learning-based detection and prevention. Their engines, in even older versions, are able to pick these viruses and malware. They have posted a lot of use cases online for detecting different viruses and malware that have been out for many years."
"Deep Instinct was a strategic complement to our Open XDR platform."
"It has the lowest false-positive ratio that I have come across. I have only had one which was a legitimate file that I had to whitelist. It was for one of the applications I was trying to install and integrate. But the false positive ratio is very low."
"This solution is good at catching viruses and it's very effective and lightweight, which are all things that you want in an antivirus product."
"Good detections for PowerShell. and good user interface."
"It's just a single agent that has everything in it... With the EDR solutions, you have to install it, then you have another service history installed, and you have behavioral analytics, etc. With this, everything is in a single small "box," a small agent that has pretty much got everything."
"The ability to quickly and easily identify threats on our machines is valuable. The fact that it protects the environment as a whole is also valuable. They have the ability to identify network nodes, and they have Ranger as a component of the solution that allows us to see the whole picture. We can see on what we have SentinelOne and on what we do not."
"The most valuable feature is the automatic remediation."
"It provides network and asset visibility for us."
"Their platform is really easy to work with."
"SentinelOne Singularity Complete has a valuable feature that allows us to install the agent on every endpoint and extract all asset information for reporting purposes in our live inventory."
"The most valuable aspect, in any scenario, was the rollback feature."
"The tool deletes the problem-causing process and prevents issues."
"The Microsoft integrations are most valuable right now."
"Detections could be improved."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The solution is not stable."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The support needs improvement."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Its support for Linux and Unix operating systems can be improved. Currently, they cover macOS and Windows, but they don't cover Linux and some of the Unix products. Pricing is also an issue. Its pricing is not as aggressive as it could be, and its price makes it difficult to sell. Customers feel that they can get an antivirus for a lower price, even though it is not a similar product. It is technically different. Their SLAs can be better. They have to give you 24/7 support, but their SLAs are not very good. They should be better documented, and the offerings should also be a little bit better. What happens is that the SLAs end up in the hands of the intermediary, seller, or the local partner of Deep Instinct in a country. The customers want very fast SLAs in a very short time, but Deep Instinct doesn't give them at the same speed. Having said that, SLAs are important when you have a lot of issues, but this product doesn't have too many issues, so it is not a big concern. However, for a customer who doesn't know the product, it could be a concern."
"I would like to see improvement in the user interface so that the user has more control. For example, it would be good if a user could change their grouping if they want to be part of another group. Or if I want to right-click and scan a specific file that I just imported, that would be helpful. Sometimes you just want to do an extra scan to make sure you're safe."
"It would be nice if there were options where, if I have to do SIEM integration, I could do so from the UI: Just pick and choose what SIEM solutions the customers use and have options to have out-of-the-box connection facility."
"There's an issue in the installation process where you can't install it unless you disable the built-in Windows Bitdefender antivirus. So, you have to manually disable Microsoft Bitdefender in order to install Deep Instinct. So, that makes it impossible to do a network rollout unless you manually visit each computer, which is ridiculous."
"If the tool was able to provide fine-tuning capabilities from the product's end depending on the environment of its user, then it would be a good improvement in the solution."
"When things get done automatically, I would appreciate more logging of what's happening in the background... we should be able to backtrack from the log that gets uploaded to our cloud instance and see, forensically, what the root cause was."
"Due to the nature of deep learning, it’s sometimes difficult to determine why the AI model has blocked a specific file, although this has improved over time."
"I would like a little more training for the admins."
"Singularity's reporting isn't that great. The dashboards could be more customizable. It could be better integrated with other tools. SIEM tools provide better feeds. Singularity is a separate product altogether. It does not give enough information to integrate with different solutions to correlate better."
"We have had cases where Singularity Complete has caused applications to malfunction."
"We have had one or two occasions when we had to roll back off our Windows machine. Then, we had an issue with SentinelOne where we couldn't let the client make contact with the cloud service anymore. Therefore, the integration with the Windows Service Recovery could be improved in the future."
"I would like to see something a little more sophisticated than simply being able to mark a false positive as safe or there's usually just one or two options in certain areas and they're a little rudimentary at this stage."
"SentinelOne's performance and the accuracy of its incident filtering could be improved."
"The training for SentinelOne Singularity should be free. The solution has a lot of features but we do not know how to use them all. The moment someone purchases the solution they should contact them and provide them with a feature session on how to use the features."
"The ability to have more direct purchasing for smaller groups and smaller businesses would be great."
"They need to improve how we install the software."
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Deep Instinct Prevention Platform is ranked 25th in Endpoint Protection Platform (EPP) with 18 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 177 reviews. Deep Instinct Prevention Platform is rated 8.6, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Deep Instinct Prevention Platform writes "Bolsters prevention with great detection and response capabilities". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Deep Instinct Prevention Platform is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, CylancePROTECT, Cortex XDR by Palo Alto Networks and Intercept X Endpoint, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh. See our Deep Instinct Prevention Platform vs. SentinelOne Singularity Complete report.
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