We compared Deep Instinct Prevention Platform and VirusTotal based on our users' reviews in six categories. We reviewed all of the data, and you can find the conclusion below.
Features: Users were impressed by Deep Instinct’s AI-driven approach and ability to detect and prevent zero-day malware. They also appreciate its proactive defense mechanisms. VirusTotal is highly praised for its extensive global malware information database.
Room for Improvement: Deep Instinct Prevention Platform could improve its documentation, forensic capabilities, and logging system. Users say Deep Instinct’s AI model could be more transparent, and the solution could be better adapted to multi-tenant use cases. VirusTotal users want more automation capabilities and improvements in the solution’s look and feel.
Ease of Deployment: Deep Instinct Prevention Platform is somewhat complex to set up, requiring multiple steps and some training. The total deployment time may take months. The setup process for VirusTotal was relatively easy and can be completed in a few days.
Service and Support: Users praised Deep Instinct's customer service and support for their swift response and overall helpfulness. Users say that VirusTotal’s technical support is satisfactory, but customers would like faster case resolution.
Pricing: Deep Instinct Prevention Platform is cheaper than many competing solutions, and support is included with the basic license. VirusTotal is generally considered to be a cost-effective solution.
ROI: Deep Instinct Prevention Platform’s noteworthy benefits include time savings, reduced false positives, and effective prevention against unknown threats. VirusTotal has a positive ROI.
Comparison Results: Deep Instinct Prevention Platform offers a unique perspective on cybersecurity, with a focus on behavioral analysis and deep learning-based prevention. It also requires enhancements in its interface, administration, and logging system. VirusTotal is considered a cost-effective solution that's easy to set up. However, some users complained about slow response times from technical support.
"The detection rate is very high. In all the testing with around 20 partners in different environments, quite a lot of them had installed with other anti-malware applications, like Sophos. This software can co-exist with those applications in the same machine. This is impressive."
"Deep Instinct was a strategic complement to our Open XDR platform."
"Instead of having features like rollback and after-event actionable stuff, the whole premise and the context of the solution is to actually prevent these malicious attacks from happening to begin with.... The ability to prevent threats is the most appealing aspect. It absolutely, 100 percent helps with real-time prevention of unknown malware. That's the strength of the product."
"The most valuable feature is its ability to detect and eradicate ransomware using non-signature-based methods."
"It has the lowest false-positive ratio that I have come across. I have only had one which was a legitimate file that I had to whitelist. It was for one of the applications I was trying to install and integrate. But the false positive ratio is very low."
"Stability-wise, I rate the solution a ten out of ten."
"Deep Instinct's detection rate is close to 100 percent."
"Deep Instinct’s prevention-first approach to stopping unknown ransomware and malware is the reason why we purchased the product. The pre-execution versus post-execution is a big piece for us where it is able to stop something before it even hits the box or desktop. That was one of the big reasons why we went with Deep Instinct."
"The most valuable feature is the worldwide malware information database."
"It can scan the dark web and find if an email ID has been compromised. This is another area that we have not explored yet."
"With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean."
"The product is easy to use with coding, such as Python or Java, via its API."
"The interface on the endpoint could be a little more descriptive and more valuable. It doesn't always tell you the data you need to see. Improvement there would be very helpful."
"I would love to see a really exceptional, outstanding level of reporting. I know that's like asking for a unicorn to leap out of the sky with any of these products... When everything works, clients began to wonder: "Everything's fine. Why do we need you?" That's where the reporting capabilities would allow us to really demonstrate: "Hey, here's what's actually going on, Mr. Customer.""
"They have a manual, but it is not excessive."
"Its support for Linux and Unix operating systems can be improved. Currently, they cover macOS and Windows, but they don't cover Linux and some of the Unix products. Pricing is also an issue. Its pricing is not as aggressive as it could be, and its price makes it difficult to sell. Customers feel that they can get an antivirus for a lower price, even though it is not a similar product. It is technically different. Their SLAs can be better. They have to give you 24/7 support, but their SLAs are not very good. They should be better documented, and the offerings should also be a little bit better. What happens is that the SLAs end up in the hands of the intermediary, seller, or the local partner of Deep Instinct in a country. The customers want very fast SLAs in a very short time, but Deep Instinct doesn't give them at the same speed. Having said that, SLAs are important when you have a lot of issues, but this product doesn't have too many issues, so it is not a big concern. However, for a customer who doesn't know the product, it could be a concern."
"Due to the nature of deep learning, it’s sometimes difficult to determine why the AI model has blocked a specific file, although this has improved over time."
"Reporting on incidents needs improvement."
"I think it's probably the administration, especially the administration platform, which could be improved in the solution. It's clunky and hard to navigate, especially for inexperienced technicians."
"The Deep Instinct client stops working when you have two servers and you add high availability or Windows Failover Cluster mode. It doesn't work in a clustered mode. I haven't yet had time to go back and talk with their support and get it fixed. It would be good if they can make the installation independent of an actual user. Currently, its installation is dependent on the actual user being logged in. For example, a computer has to be logged in for the installation to happen. If it is not logged in, then on the cloud platform, it is going to show that the client is offline. On the management side of the cloud platform, we would like to have the administrators segregated by logical entities. We have told them that on their cloud management platform, we would like to be able to segregate clients into different logical entities or organizations so that the administrators are able to manage only those entities that are within their designated organization."
"The platform could improve in the areas of endpoints and networks."
"I would like to see an improved user interface and some automation."
"VirusTotal is hard to understand because you need to know Google Docs to create queries, and it doesn't have documentation for that."
"VirusTotal has predefined reports, but there is a lot of manual effort involved."
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Deep Instinct Prevention Platform is ranked 10th in Anti-Malware Tools with 18 reviews while VirusTotal is ranked 7th in Anti-Malware Tools with 4 reviews. Deep Instinct Prevention Platform is rated 8.6, while VirusTotal is rated 8.8. The top reviewer of Deep Instinct Prevention Platform writes "Bolsters prevention with great detection and response capabilities". On the other hand, the top reviewer of VirusTotal writes " Helps businesses collect threat data while keeping privacy in mind and apable of detecting, blocking, and removing viruses and malware". Deep Instinct Prevention Platform is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, CylancePROTECT and VMware Carbon Black Endpoint, whereas VirusTotal is most compared with Microsoft Defender for Endpoint, Cuckoo Sandbox, MetaDefender, Recorded Future and Anomali ThreatStream. See our Deep Instinct Prevention Platform vs. VirusTotal report.
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We monitor all Anti-Malware Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
