We performed a comparison between Dell ECS and Salesforce Platform based on real PeerSpot user reviews.
Find out what your peers are saying about MinIO, Dell Technologies, Red Hat and others in File and Object Storage."I have been satisfied with the stability."
"The performance is good."
"Dell ECS is a cost-effective solution that provides ease of use and availability."
"It is a stable platform."
"This product is very competitive."
"The scalability is good."
"It's definitely good for unstructured data. In earlier days, we had Centera, so for the DR it's really good. It has load balancing facility, and we're using it with the Kemp Load Balancer."
"It's my understanding that the initial setup is straightforward."
"I like it because of the fact that it lets me know what I'm working on and what I've recently worked on. It also helps me and allows me to do tracking. If I want to go out and find out how many times I've touched customers, I can find that information out. It tracks such information, and we use it. If we send any type of promotions out, it tracks who gets those promotions and how they've responded to those promotions."
"A very flexible solution."
"It was pretty easy to deploy."
"It works beautifully. I haven't had any errors."
"The most valuable features are quick customization, solid deployment processes, and excellent reliability."
"We use this solution to track customer activities, opportunities and contact information."
"There are no major performance issues in the solution."
"The solution is used to track our customers."
"The disaster recovery could be improved because there should be something in-built within the ECS. Search and recovery should be in-built. Right now, we have to use some external tools for performing the recovery itself. For example, we're using Atempo or deploying Golden Superna, so it has dependency on the external third party vendors."
"Dell ECS needs to improve its performance."
"The troubleshooting feature of this solution needs to be improved, to allow organizations to fix issues without having to contact the support team."
"They need to ensure that the system will work if a site goes down."
"The solution needs to provide better integration between this solution and all other kinds of systems."
"You should be able to calculate so that when it's full it's 100% full, not just 90%."
"Technical support needs to be improved."
"Dell EMC ECS should support segregation of duty, particularly for role-based access controls. Having a single pane of glass for smarter observation and better control mechanism would also make this solution better."
"I would like to see the organizational details improved to make it less difficult to bring new clients on board."
"I think that Salesforce can improve lead management when it comes to B2C. I would like to have more features specifically related to the B2C segment. The current process where you create a lead that's in the B2C segment and it creates an account makes no sense."
"I want more analytics in the platform and the addition of AI-based models, for example, predictive feedback. The Salesforce Platform needs to be more intelligent and intuitive to make it a great solution."
"Its documentation and price should be better."
"An expensive solution requiring a lot of configuration."
"It could have a lot more customization options in terms of fonts and reports. There should be an even lighter version with just two or three fields. It could be a bit more light if the field guys want to use it on a mobile phone on the road. For deploying it for CRM, maybe we can have our customer database, project funnels, and projects to help us in managing our supply chain business."
"The reporting functionality is not very intuitive."
"If you have resellers or distributors, you just need to figure out a way to set up the system in the backend. Since every company is different, it takes a little bit of time to figure that out."
Dell ECS is ranked 5th in File and Object Storage with 25 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews. Dell ECS is rated 8.0, while Salesforce Platform is rated 8.2. The top reviewer of Dell ECS writes "Enables multiple protocol support, but its IOPS functionality needs improvement in terms of performance ". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Dell ECS is most compared with Dell PowerScale (Isilon), Amazon AWS, NetApp StorageGRID, MinIO and Red Hat Ceph Storage, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow.
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