We performed a comparison between Dell NetWorker and NetApp SnapCenter based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The response time of the tech support is swift. The support is fantastic."
"The best feature is the DR replication for us."
"Dell NetWorker's valuable feature is its ability to configure the network for immutability, specifically for backups."
"Technical support for this solution is very good."
"When it was required that data had to be restored for our customer, it was accomplished successfully and this has kept our end users satisfied."
"The feature that offers the greatest benefits in ensuring data integrity is its backup capability."
"Deduplication is the most valuable feature of this solution."
"The full backup is a great feature. Restoration is also good and very quick."
"The initial setup was straightforward."
"The most valuable feature is the RBAC, the Role-Based Access Control. In our managed service, we can have different layers of security."
"The centralized GUI is the best feature, that there is only one webpage where we can see the states of all the backup jobs. We can see all the tasks that are running and we can quickly see if one fails; if they are running or have any issues. We have all that in one place."
"The Exchange plugin is the most valuable because we have a lot of customers that use SnapManager Exchange and have to migrate to SnapCenter."
"The central pane view is the most valuable feature. You have one console where you can monitor all your jobs, as opposed to going to different vCenters."
"It's integrated with VMware vCenter. You can also see the backups there and you can do a restore completely out of vCenter."
"It allows us to easily take a Snapshot and use it with any backup tools. We can also take Snapshots on the application side. We can also take Snapshots on the application side. If we want to restore an SAP or an Oracle machine, a normal Snapshot won't do it, but we can do so with SnapCenter."
"The simplicity of backup and restore directly with VMware is an advantage and the time to backup and restore is reduced."
"Could have a better recovery system."
"There are some limitations regarding scalability of the product."
"I would like to see better support for the container systems, and we would like to see more support for image backups instead of pure file backups."
"We are able to do direct backups, but analyzing the logs is not straightforward."
"We would like support for tape space reclaim, using either the same or another pool."
"The licensing rules are difficult to navigate and understand."
"The solution could improve by having more integration."
"It is a little buggy at times, which is the only thing that I dislike about this product."
"Groups might be helpful for each site or data center so that we know a given data center has these resources while another data center has those resources. It's not always easy to group hosts by type."
"I have an issue with SnapCenter because sometimes a VM cannot be backed up... The way SnapCenter works is that it makes a backup of all the VMs and then it removes all the old backups. If one VM cannot be backed up for some reason, it has already created a new backup for all the VMs but it cannot remove the old backups. It ends up creating so many backups in VMware and it will cause a performance problem if the condition is not fixed."
"Reporting of the jobs could be better."
"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."
"It needs to support vSphere 6.7."
"The documentation could be a little bit better so that we could handle more of the troubleshooting ourselves, rather than having to go through support."
"Plugins should be developed in shorter times. Performance generally could be a little bit faster."
"I would like to see replication support between systems. Right now, it's kind of limited. We manage them separately from the storage system interface, not from SnapCenter. It would be nice if it was integrated into SnapCenter."
Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews while NetApp SnapCenter is ranked 42nd in Backup and Recovery with 24 reviews. Dell NetWorker is rated 7.8, while NetApp SnapCenter is rated 8.0. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of NetApp SnapCenter writes "A stable solution that is mostly used by banks and financial institutions". Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Commvault Cloud, whereas NetApp SnapCenter is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, NetApp Cloud Backup and Veritas NetBackup. See our Dell NetWorker vs. NetApp SnapCenter report.
See our list of best Backup and Recovery vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.