We compared Dell NetWorker and Rubrik based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Dell NetWorker needs improvements in reporting, integration, and documentation. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites.
Service and Support: Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems. Rubrik customers appreciate the support team's expertise and fast response.
Ease of Deployment: Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex. Rubrik's setup is simple, and users say the support team was available to assist as needed.
Pricing: Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features. Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs.
ROI: Users have provided no feedback about Dell NetWorker’s ROI so far. Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult.
Comparison Results: Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation. Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag.
"Dell NetWorker's valuable feature is its ability to configure the network for immutability, specifically for backups."
"NetWorker's most valuable feature is recovery, including the policy-based backups that can be configured."
"The solution is very user-friendly. After setting up five machines for our customers we teach them how to set up the agent and start doing their backups. It is very easy for them once they see how to do it, they like to do it on their own."
"The solution has minimized the recovery time objective, and the recovery point objective, the RTO and RPO. Most customers are looking for to minimize downtime. The solution has helped ensure this."
"The GUI is user-friendly."
"The updated graphical interface is better than it used to be."
"If it's set up the right way, it's a stable product."
"It is an extremely stable product."
"We had some VMware issue as VMware did some changes on the AHCI drivers. Rubrik saved our environment those times."
"One platform for instant recovery."
"The solution is stable."
"Intelligent agent technology."
"It has the ability to test DR in a controlled, inexpensive way and to restore between environments."
"The solution’s ransomware recovery, from a security perspective, is one of the biggest features of the product. We don't have to worry about the operational complexity of air-gapped backups and can rely more on the immutability approach. It is a highly valued feature in this solution."
"The solution is extremely stable. They've been phenomenal, especially for a young company."
"The initial setup is easy."
"We have faced problems with the initial configuration of the solution."
"It could be more user-friendly."
"When you're working with VMware, you need to use vProxy machines. You have to install the vProxy for every host in the VMware environment."
"The UI needs some enhancement to be more user-friendly."
"The implementation process could be improved."
"The security features need backup and encryption. It would be nice if they added this feature. I would also like to be able to decrypt when restoring the security features. Hackers can sense these vulnerabilities today, and we need to have our enterprise prepared."
"I haven't had a good experience with technical support. It takes them a very long time to resolve issues."
"The interface could have a different appearance."
"Global management of multiple systems is lacking, as is reporting across multiple installed units."
"Rubrik is expensive."
"Looking at how the data is broken down, we can see the total story, but sometimes it's difficult to see how big a particular snapshot is. Across 90 days of snapshots, which one is a particularly large one? Looking at the data holistically could be a lot easier."
"There is room for improvement in pricing. After the licensing, the price tends to go up as time goes by."
"I have a personal want which might not necessarily make sense with Rubrik as a company or Rubrik as a software, but it'd be really nice if they could also handle things like item-level backups and restores of Active Directory objects and DNS and DCP objects."
"I want to see more features regarding filtering in the Snapshot Window, as I need to be able to set a filter for specific dates and times. If I want to check an old backup, I must scroll through one or two years of backups to find what I'm looking for."
"The reporting in the dashboard and reporting for extractions both need improvement. I would suggest making them easier to understand and use, not just out-of-the-box. We should also be able to customize them."
"When errors do occur, it can be a somewhat painful process to get to the bottom of issues."
Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews while Rubrik is ranked 4th in Backup and Recovery with 86 reviews. Dell NetWorker is rated 7.8, while Rubrik is rated 9.2. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of Rubrik writes "Automates the backup and recovery process, reducing manual human errors and global search allows for granular recoveries". Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and HPE StoreOnce, whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud and Zerto. See our Dell NetWorker vs. Rubrik report.
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