We performed a comparison between DX Spectrum and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The integration point."
"The stability of the product is key. It never breaks, really. The stability and reliability of the Spectrum product have been top-notch."
"Scalable and stable network monitoring tool with a simple setup."
"It's a good tool. It's simple to do the configuration."
"I have found the cross analysis feature to be the most valuable."
"It does correlation so instead of producing 20 alarms if a site goes down, it only creates one."
"This product provides good visibility into applications at the backend."
"The fault management is perfect."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"The most valuable feature is application monitoring."
"It has a simple initial setup."
"End-user Synthetics and monitoring are very good."
"The initial setup is straightforward. It is easy to track and easy to follow."
"The most valuable feature of New Relic is its ease of use."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"The solution offers good documentation."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"For us, the implementation was quite complex but it's because of the large number of different environments we're dealing with."
"It's not a great performance management tool. Its reporting capabilities are not very good at all."
"It takes some time to learn how to use this solution."
"There's a little bit of complexity to the initial install because you're dealing with operating systems. You have to make sure all the prerequisites are done, anti-virus exceptions, etc. Then there's the bringing it up and then there's discovery of the network and setting that up. It takes time."
"I think the management or configuration of devices needs some improvement."
"We have had one support issue that's been open for a couple of months, and it is currently open."
"Make it easier to certify devices."
"The interface is not nice and needs to be improved."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
More Juniper Mist Premium Analytics Pricing and Cost Advice →
DX Spectrum is ranked 13th in Network Monitoring Software with 115 reviews while New Relic is ranked 6th in Network Monitoring Software with 152 reviews. DX Spectrum is rated 8.4, while New Relic is rated 8.6. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our DX Spectrum vs. New Relic report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
