We performed a comparison between DX Unified Infrastructure Management and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"Great out-of-the-box capability."
"This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out."
"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"I really love the activity library. It gives the flexibility to discover data and metrics about my interface and data server."
"Technical support is helpful."
"It is very flexible, and we can monitor many aspects of IT as well as ERP and CRM services. It has a very powerful interface and APIs for customization."
"The most valuable feature of PRTG Network Monitor is real-time monitoring."
"The most valuable feature is the ability to span multiple technologies and multiple vendors."
"Technical support has been very helpful so far."
"I found PRTG Network Monitor very useful for troubleshooting and monitoring the utilization of either the network or server."
"The product is easy to use and the web interface is fantastic."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"The UIM has no features through goods and services yet. "
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"We would like to see automatic network topology."
"Currently lacks a mobile application which would be helpful."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of."
"PRTG Network Monitor should improve the NetFlow dashboard, there is no flexibility, and the NetFlow is not meeting the business needs. Additionally, they are missing part of the configuration management."
"It would be good if there were better graphical interfaces when you have it on multiple monitors... Because we have so many servers, things can get lost in the fog a little bit. Maybe having a better way of showing different geographies, Flash, etc., would help."
"It would be nice if it gave us alerts via Gmail or SMS message."
"Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top."
"PRTG's documentation could be improved."
"Needs ability to monitor standard notification time (notify after X time)."
"Users need to buy the more expensive licenses if they expect to be able to scale."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. DX Unified Infrastructure Management is rated 8.2, while PRTG Network Monitor is rated 8.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". DX Unified Infrastructure Management is most compared with DX SaaS, SCOM, DX Spectrum, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager. See our DX Unified Infrastructure Management vs. PRTG Network Monitor report.
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