We performed a comparison between Dynatrace and Fortinet FortiAnalyzer based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Dynatrace is highly regarded for its advanced AI engine and ability to automatically identify infrastructure. It also offers session replay and impressive visualization features. Fortinet FortiAnalyzer features exceptional log collection capabilities and customizable reporting. FortiAnalyzer enables users to centrally manage and analyze logs in real time. Some Dynatrace reviewers feel the learning curve is a little steep, and the documentation could be clearer. Users say that Dynatrace should offer more security options and improve integration with other tools. Fortinet FortiAnalyzer could simplify its reporting module and cloud storage capabilities.
Service and Support: Users generally found Dynatrace's customer service to be helpful and available, but some said that the response times and documentation have room for improvement. Some Fortinet customers were dissatisfied with support, but others said it was helpful and responsive.
Ease of Deployment: Dynatrace's setup is simple, efficient, and requires minimal technical configuration. It takes a few hours at most. FortiAnalyzer's initial setup is uncomplicated and manageable, typically taking approximately 30 minutes to a few hours. Some IT knowledge may be required.
Pricing: Users say Dynatrace is expensive. Some noted that the licensing model is complicated and not transparent. Some said they struggled to accurately predict the number of units needed. While FortiAnalyzer isn't the most expensive option, users say the pricing could be more competitive. FortiAnalyzer's cost depends on the storage requirements, and many customers consider it reasonable.
ROI: Dynatrace offers a solid ROI by decreasing downtime and saving customers money by consolidating tools. FortiAnalyzer helps customers by providing insight into network traffic and speeding up issue resolution.
"I can get everything on a single page."
"It helps to improve code efficiency and has quicker performance analysis."
"We are now able to identify the root cause in 15 minutes. It has helped the entire operations of our company."
"No other provider gives us log ingestion, Kubernetes/Docker monitoring, and application monitoring for NodeJS."
"We have drastically reduced the delay taken by the diagnostic phase. As we identify the root cause very rapidly, we can now focus on the solution and communication."
"Real user monitoring is one of the best things in solution. The possibility to analyze any particular user session is wonderful."
"In the AppMon, offering, currently, the most valuable feature is the PurePath analysis, being able to deep-dive into call chains."
"The most valuable component of it is taking that guessing out of troubleshooting problems. We no longer have to rely on an architect, or an application person, or someone's memory of how the transaction moves throughout the infrastructure and the different dependencies that it has on it. We can see it right there and we find out more that we ever imagined."
"I have found incident management and also identifying new threats, analyzing the network traffic, and finding out the issues with the network traffic such as any security issues to be valuable. I also like the compliance reports."
"Its robust security and performance are the two main features. We also use the log reporting feature."
"Stability-wise, I rate the solution a ten out of ten since, in our company, we have never experienced the solution crashing or having any other issues."
"I like its simplicity. It is straightforward. We get reports and emails about the logs, and that's it."
"Based on the logs of Fortinet FortiAnalyzer you can have it trigger actions. For example, if the log has a word or a sentence you specified it can send an alert or Syslog to an email address."
"The log events are quite useful for us."
"It is very stable and reliable."
"The user interface is good and it is quite easy to use."
"The business use case is that most people want to see how many orders came in. I'd like to be able to get data out of JavaScript tags, and capture more data. I think that would make it much more useful, rather than using Google Analytics. Instead, have one tool to capture all the stack, that would make it easy."
"In AppMon, the performance could be improved. That is the one thing I am most interested in."
"We found it was quite challenging in terms of the learning curve."
"Monitoring asynchronous code requires manual instrumentation (most of the time)."
"It needs more dashboards like AppMon."
"They could spend more time and effort in creating brand awareness."
"When you're making that transition from AppMon, which is very dashboard-oriented, over to Dynatrace, which is no dashboards, there needs to be something in between so that business buys in a little bit. I would transition my dashboards over so that we don't have to recreate them, because recreating them is very difficult in Dynatrace. It's really hard to say, "Oh, the dashboards that you had on the team that you were using, you're not going to get over here." Or, "You have to re-create them all over again." People are going to ask questions about cost, who is going to do that."
"Infrastructure monitoring could be improved."
"One of the main disadvantages is not having a direct link to the security policy when you see something in the log."
"Fortinet FortiAnalyzer could improve the user interface, and the experience of users receiving the reports and tracking could be better."
"The technical support is not very good."
"Technical support could respond to queries faster."
"The setup of the solution can be improved because it is currently complex."
"It's possible that they could add some advanced analytics and some proactive controls for logging analytics. That will help a lot."
"The interface or GUI does not work properly on Microsoft Edge. The behavior or the view is different on Microsoft Edge versus on Chrome or Firefox. When some buttons do not work, I am forced to switch to Firefox."
"In terms of what could be improved, sometimes it's lagging and it also has some graphical issues with the GUI."
Dynatrace is ranked 4th in Log Management with 340 reviews while Fortinet FortiAnalyzer is ranked 8th in Log Management with 85 reviews. Dynatrace is rated 8.8, while Fortinet FortiAnalyzer is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Fortinet FortiAnalyzer writes "We can automate event-based handling solutions, is stable, and is great for heavy traffic". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Fortinet FortiAnalyzer is most compared with Wazuh, Splunk Enterprise Security, Graylog and Grafana Loki. See our Dynatrace vs. Fortinet FortiAnalyzer report.
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