We performed a comparison between Dynatrace and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is, I can quickly go to the PurePath and find the problem in the application. I can say that it provides me a way by which I can quickly find the root cause of the problem."
"Smartscape is a wonderful feature. I'm really loving it because there's no need for you to go deep into an analysis and go in to see where we are going wrong. You go to Smartscape, pass all the connections, and it will tell you the root cause."
"We started monitoring our VMware hypervisors and that gave us valuable system specific metrics into our virtual environments."
"The most valuable features for us include problem detection, root cause identification, Smartscape, and integration with cloud infrastructure like AWS, Azure, GCP, etc."
"It provides a better understanding of what is going on."
"This solution has helped our organization on multiple occasions. The synthetic monitor came in particularly handy."
"You can see every step a transaction goes through, which servers it hits, and what technology it uses."
"The User experience monitor is a real added value."
"Another useful feature is that SevOne gives you real-time insights into your network performance. It polls every five minutes. That is important for our customers because there are some network teams that are always monitoring their networks."
"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
"I like SevOne's network flow reporting."
"SevOne provides support for all universal connectors. They internally work with other data sources to get features implemented. We have an SD-WAN implementation and use other app data to monitor performance. If you pull that data into one centralized location, that is very useful for management."
"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."
"It's a great solution for highlighting and discovering useful information regarding our network's elements."
"SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary."
"We have a couple of one page apps that it has a problem with because it doesn't call to the server all the time. I believe part of that is taken care of in the next version."
"I'd like to see the UI a bit more polished. For example, I saw a demo of the dashboards here at the Perform 2018 conference. There was a table of these widgets, but they're not sorted alphabetically and there's, like, 50 of them. So if you want to find your widgets, you're of scrolling up and down. So small features, being able to search for widgets, that things are more categorized; just a bit more focused on the user experience."
"A tutorial could be embedded in the system as it is hard for a beginner to start using Dynatrace straight away."
"I do know that for the size of our organization, we're talking thousands of agents and hundreds of applications, it does get to the point where the servers themselves that house Dynatrace are at a point where, in some cases, they are just too big for one machine, since you have to have an entire application ecosystem all funnel into a single system."
"UEM (User Experience Management) works great for web clients and Android and IOS apps, but for other rich clients it's a lot more challenging."
"Documentation is slightly in error as far as directory set ups and guidance. We came to our own solution for distributing the disk loads."
"Regarding features, it would be good if there would be some features regarding app security."
"Graphically, it is not good."
"The method of searching for SIP and the way to create the groups."
"One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."
"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."
"The GUI: both the dashboard/user view and the admin tool."
"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."
"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."
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Dynatrace is ranked 4th in Log Management with 340 reviews while IBM SevOne Network Performance Management (NPM) is ranked 31st in Log Management with 53 reviews. Dynatrace is rated 8.8, while IBM SevOne Network Performance Management (NPM) is rated 8.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas IBM SevOne Network Performance Management (NPM) is most compared with Instana Infrastructure Monitoring, LogicMonitor, SolarWinds Network Device Monitor, Splunk Enterprise Security and NETSCOUT nGeniusONE. See our Dynatrace vs. IBM SevOne Network Performance Management (NPM) report.
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