We performed a comparison between Dynatrace and OpenText Real User Monitoring based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has given visibility to how an end user utilizes and experiences our service offerings."
"Dynatrace helps to build business and non-business dashboards and the appropriate alarming on mail groups."
"The overall application monitoring ability to do alerts."
"It is useful for analytics, web performance, end-to-end coverage of a user experience, and database analytics. It is absolutely a monitoring tool that is worth having. The visibility that it provides is a unique feature of this product."
"I like the full-stack agents, the Oneagents, and the futures dynamic."
"Dynatrace AppMon has allowed a deep dive review of performance problems in near real-time for our primary external website and related web apps and web services."
"We are able to get insights into our systems, which previously took us weeks to be able to detect."
"We were able to decrease the number of production defects ever since we started using Dynatrace in our test environment."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"The technical support is good at resolving issues."
"The most valuable feature is application performance monitoring."
"Very easy to implement."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"The reporting feature is good for us."
"Real User Monitor has improved our productivity."
"The GUI has the most room for improvement. Sometimes, it can be a little cumbersome to find things and be able to create your own views, or be able to dig in and understand where things are."
"When compared with other tools, the experience needs improvement. I would like them to build out the interactions and make them friendlier."
"We have some issues with react user sessions."
"One thing that would help it tighter integration with DCRUM. It's somewhat difficult to drill down and see everything, but I think that's in the future versions. We just haven't seen that yet."
"Dynatrace must reduce the required resources for on-premise, because they are too high."
"It is always requiring us to update the Dynatrace client."
"It would be nice to have a simplified monitoring feature for non-Java applications."
"It needs improvement with proprietary protocols for the DC RUM part."
"This technology is considered to be older."
"Some issues with login errors."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"We would like to see support for non-Windows environments."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
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Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while OpenText Real User Monitoring is ranked 46th in Application Performance Monitoring (APM) and Observability with 8 reviews. Dynatrace is rated 8.8, while OpenText Real User Monitoring is rated 6.2. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas OpenText Real User Monitoring is most compared with AppDynamics, Honeycomb.io and VMware Aria Operations for Applications. See our Dynatrace vs. OpenText Real User Monitoring report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.