We performed a comparison between Eightfold Talent Intelligence Platform and SAP SuccessFactors based on real PeerSpot user reviews.
Find out in this report how the two Talent Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Stability is fantastic. In the two years we've used it, I've only experienced one outage."
"The most valuable feature has been the ease at which people can set up their profiles by simply uploading their CV or Linkedin profile. We previously had very low levels of adoption."
"This solution has made our team more collaborative. The recruiting team is easily able to see what the other team members are working on, what candidates are in process and how they can share candidates amongst themselves. They are now able to prevent work duplication due to increased visibility. Eightfold is candidate centric."
"It really expedites the whole process and helps the end-customer hone in on what they need. With the evolution to remote work that we are currently going through, there's much more of a need to tailor recruiting."
"The ability to get matched to candidates is certainly valuable. In real time, you are able to adjust your description of the work and the project you need done in order to match you with the best candidates."
"The most valuable aspect of this solution is the insight we receive on current employees."
"The CRM is a useful feature to create user communities that we can actively engage in on an ongoing basis."
"This solution has also been easy to use for people visiting our career site. Our survey report shows that 79-80% of users marked the application process to be very easy on our website."
"I think it's perfect that every requirement has flexibility in how it is handled, and that there are several workarounds for any problem we are looking to solve. Each problem has multiple solutions, so it gives us a lot of flexibility in terms of processes."
"The most valuable feature of SAP SuccessFactors is that it is a full suite of applications to enable your employees. Additionally, it has good integration with S4 HANA. Our payroll solution is from SAP and the integration becomes much easier when using SAP SuccessFactors."
"It's brought to our organization a big big improvement. We would give it a good rating."
"This solution has always been stable for me."
"It's very user-friendly."
"We have found objects like Foundation and MDF most valuable."
"The performance of the solution is very good."
"It is a scalable solution. I would rate it a ten out of ten."
"There is room for improvement with regards to sourcing and attribution and to be more efficient with connecting leads."
"The tagging feature is not as in depth and easy to use as I would've hoped for. Although you can create tags for candidates, there's no way to report all those tags and see what tags are already created."
"It would be interesting to enable Eightfold to have a user experience that is seamless in terms of single sign on to and from core systems of record. That is, the ability for a user or hiring manager/recruiter to go in and out of Eightfold back into their core system, whether that be Oracle, Workday, SuccessFactors, Cornerstone, etc. It would great to be able to go back and forth with a single sign on capability so that you don't have to log in and out of applications, where it's a bidirectional single sign on."
"From my perspective, I think the usability could use some attention. Eightfold.ai offers modules for talent acquisition, talent management, and other areas like projects. They try to use a common UI for all of them, but it really needs to be more persona-based. That's the thing that I struggle with the most."
"Eightfold could be improved by focusing on the employee experience. It is important that Eightfold understands how it forms part of the entire experience, especially as they continue to scale. Eightfold should make sure they understand how it connects with other solutions in our technology ecosystem to drive the full user experience."
"Eightfold could be improved if they had more round table conversations about features and their roadmap. They should actively seek out feedback from their customers."
"An opportunity for Eightfold to improve on is to open up their environment to allow us to own our application maintenance and development environment. We would like to be able to make some of the configuration changes and improvements ourselves."
"We're doing user testing now, and on the calibration page, there's no publish button. I have to go to overview to publish it. It could be user error, but it would be nice to be able to easily figure out where buttons are and what they do."
"One of the most essential features that needs improvement right now is the reporting functionality. SuccessFactors' reports seem to be lagging a bit behind and we are very interested in customizing the reporting mechanism such that it pushes reports through quickly and automatically."
"SAP SuccessFactors needs to improve the LMS and performance management."
"There is room for improvement in licensing model."
"SAP SuccessFactors can improve the recruitment module and artificial intelligence features. More powerful analytics are needed."
"SuccessFactors feels rigid. It should be more streamlined. Also, the interface design is outdated and needs an upgrade."
"SAP resources are at the high end and anything you want to change or any customization is expensive."
"Integration between Employee Central and Compensation in SAP SuccessFactors is one area of the solution that has room for improvement."
"The SAP SuccessFactors updates need to be more industry-specific because every industry has specific modules. What I want to be added to SAP SuccessFactors is a chat box where SAP staff can give support to users."
More Eightfold Talent Intelligence Platform Pricing and Cost Advice →
Eightfold Talent Intelligence Platform is ranked 7th in Talent Management with 10 reviews while SAP SuccessFactors is ranked 1st in Talent Management with 90 reviews. Eightfold Talent Intelligence Platform is rated 8.4, while SAP SuccessFactors is rated 7.8. The top reviewer of Eightfold Talent Intelligence Platform writes "Talent intelligence platform that optimizes the matching of talent with opportunities in a scalable way". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". Eightfold Talent Intelligence Platform is most compared with Gloat, Phenom TXM Platform, Oracle HCM Cloud, HiredScore and Microsoft Viva Insights, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud, PeopleSoft and Oracle Taleo. See our Eightfold Talent Intelligence Platform vs. SAP SuccessFactors report.
See our list of best Talent Management vendors and best Talent Acquisition vendors.
We monitor all Talent Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.